DIANA CHRISTINE YEDIDI
TORONTO
Summary
Passionate HR Manager with expertise in HR policies, procedures, and employee relations. Skilled in developing tailored strategies for sourcing qualified candidates. Over 2 years of successful experience in HRM. Motivated to create a competitive edge through culture-building initiatives and impactful programs
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Manager
Nour Private Wealth Inc.
03.2023 - Current
- Managed employee disputes by employing conflict resolution techniques.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Created vision and goals for the HR team and motivated staff to achieve excellence in customer support and core HR processes.
- Coordinated employee grievances and disputes in a timely and professional manner by finding constructive solutions.
- Processed employee claims involving performance issues and harassment.
- Process payroll information by calculating, collecting, and entering data using Ceridian.
Talent Acquisition Associate
NOUR PRIVATE WEALTH INC
06.2022 - 02.2023
- Lead Recruitment for Nour Private Wealth which includes all Corporate and financial advisor positions
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers, and solicited feedback to refine recruiting strategy.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for the company.
- Leveraged employee referrals, direct sourcing, LinkedIn and Indeed applications, and recruitment agencies to source candidates for positions.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Executed employee contracts by negotiating salary and other benefits.
- Created and drove talent acquisition and job placement strategies to attract diverse candidates.
- Customized onboarding solutions to tailor options for organizational hiring needs.
- Conducted compensation conversations with hiring managers to foster internal and external equity
- Reviewed and sent employment applications and conducted background check reports to facilitate the hiring process.
- Assessed performance evaluation and discussed bonus objectives with the stakeholders.
Assistant Manager Retail and Corporate Sales
lindt & sprungli
11.2019 - 05.2022
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to hire qualified candidates.
- Conducted onboarding training involving (health and safety, product knowledge, workright compliance training, employee code of conduct, and company rules and regulations).
- Sourcing & screening resumes through job portals, social networks (LinkedIn), Purely HR, job postings, etc
- Process payroll information by calculating, collecting, and entering data using ADP.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Developed succession plans and promotion paths for staff.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Handled customer service by dealing with complaints.
- Trained employees in suggested selling and merchandising techniques to obtain monthly sales quotas.
- Controlled operational compliance, safety, and business standards to maximize efficiency and comply with corporate policy.
- Acted as an in-store sales leader and maintained a strong presence on the floor to build relationships with customers, support and develop the team to increase revenue.
- Evaluated timecards for accuracy on regular and overtime hours using micros and store force.
- Submitted reports to senior management to aid in business decision-making and planning.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.
- Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Retail Sales Supervisor
lindt & sprungli
11.2018 - 11.2019
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Interface with customers to identify purchasing needs and direct them to the appropriate department.
- recommend additional products or cost-effective alternatives to enhance service and satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained sales staff by selecting, orienting, and training 8 part-time employees.
- Provided strong service to customers, increasing customer loyalty by 93%.
HR Recruiter Coordinator
Doc LLC
04.2015 - 06.2018
- MUSCAT
- Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs
- Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Key person in launching the learning and development process program for 20 employees in the organization
- Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews.
- Administered benefits programs, analyzed compensation and other competitive data, and prepared budgets.
- Assisted with the recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process, and drafting offer letters.
- Directed job fairs to bring in local talent for long-term and seasonal positions.
- Coordinated LOA requests, such as maternity, sickness, or personal, and guided the employees as required.
Education
Relevant Coursework Completed: Human resource management (recruitment selection and performance appraisal) &compensation, training & development. -
POST-GRADUATION - Human Resources Management
York University
POST-GRADUATE - Business Administration
YORK UNIVERISTY
BBA: Bachelors - Business Administration, Finance and Marketing
Waljat College of Applied Sciences
Skills
- HR policies and implementation
- Drafting and Administering Contracts
- Sales and marketing strategies
- Grievance Resolution
- Employee Morale Management
- Personnel Recruitment
- Performance Appraisal
- Work Complaint Handling
- Networking and Partnership Development
- Employee Relations
Certification
- CHRP License - in process
- Workright training certification- For Managers
Timeline
HR Manager
Nour Private Wealth Inc.
03.2023 - Current
Talent Acquisition Associate
NOUR PRIVATE WEALTH INC
06.2022 - 02.2023
Assistant Manager Retail and Corporate Sales
lindt & sprungli
11.2019 - 05.2022
Retail Sales Supervisor
lindt & sprungli
11.2018 - 11.2019
HR Recruiter Coordinator
Doc LLC
04.2015 - 06.2018
Relevant Coursework Completed: Human resource management (recruitment selection and performance appraisal) &compensation, training & development. -
POST-GRADUATION - Human Resources Management
York University
POST-GRADUATE - Business Administration
YORK UNIVERISTY
BBA: Bachelors - Business Administration, Finance and Marketing
Waljat College of Applied Sciences
Similar Profiles
Sarah PirtheeSarah Pirthee
Receptionist at Nour Private WealthReceptionist at Nour Private Wealth
Enrico GhirdariEnrico Ghirdari
Channel Management Head at FNB (Private Banking & Advisory) - Private WealthChannel Management Head at FNB (Private Banking & Advisory) - Private Wealth
Anushka ChaturvediAnushka Chaturvedi
Account Manager at Stratmore Wealth Private LimitedAccount Manager at Stratmore Wealth Private Limited