Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Zeru

Winnipeg,MB

Summary

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members.

Overview

6
6
years of professional experience

Work History

Grocery Bagger

Abyssinia Food & Grocery Retailer
Addis Ababa, Ethiopia , Addis Ababa
01.2022 - 01.2024
  • Offered assistance to customers in carrying out their groceries to their vehicles, providing a high level of customer service
  • Greeted customers and answering their questions
  • Weighed, measured, and checked prices of groceries
  • Worked effectively in fast-paced environments.
  • Bagged groceries according to customer preferences and company standards
  • Loaded groceries into customer vehicles
  • Inspected and replaced defective products
  • Worked flexible hours across night, weekend, and holiday shifts.

Office Cleaner

Hewan Cleaning Company
12.2019 - 11.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Waitress

Garden Hotel
06.2018 - 11.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Education

Some College (No Degree) - Nursing

Lideta College of Nursing
Mexico, Addis Ababa, Ethiopia

Accounting

Sofia Accounting Training School
Qiera, Addis Ababa, Ethiopia
01.2019

Skills

  • Cleaning and sanitization
  • Customer Service
  • Good at English
  • Housekeeping
  • Bathroom sanitation
  • Health and safety compliance
  • Kitchen Cleaning
  • Floor cleaning
  • Quality Assurance
  • Glass cleaning
  • Household Management
  • Window Cleaning

Timeline

Grocery Bagger

Abyssinia Food & Grocery Retailer
01.2022 - 01.2024

Office Cleaner

Hewan Cleaning Company
12.2019 - 11.2021

Waitress

Garden Hotel
06.2018 - 11.2018

Some College (No Degree) - Nursing

Lideta College of Nursing

Accounting

Sofia Accounting Training School
Diana Zeru