Diana Zapata
Goleta
Summary
Results-driven HR professional with extensive experience in developing policies and facilitating training programs. Known for strong communication and conflict resolution skills, effectively fostering team collaboration and driving organizational success.
Overview
17
17
years of professional experience
Work History
Director of Human Resources
Santa Barbara City College
Santa Barbara
07.2024 - Current
- Developed and implemented HR policies aligned with college objectives.
- Facilitated training programs to enhance employee skills and engagement.
- Coordinated initiatives fostering positive employee relations and work environment.
- Counseled managers on necessary disciplinary actions for policy violations.
- Investigated workplace harassment and discrimination incidents with professionalism.
- Ensured compliance with employment laws by monitoring regulatory changes.
- Promoted team-building initiatives to create a collaborative work atmosphere.
- Handled sensitive employee information with utmost confidentiality.
Director of Human Resources
Carpinteria Unified School District
Carpinteria
08.2017 - 06.2024
- Managed recruitment processes for faculty and staff positions to attract top talent.
- Oversaw performance management systems to enhance employee evaluations.
- Counseled managers on necessary disciplinary actions to ensure compliance.
- Investigated incidents of workplace harassment and discrimination complaints thoroughly.
- Ensured compliance with employment laws by monitoring regulatory changes in HR management.
- Maintained confidential personnel records and sensitive documents securely.
- Provided guidance on labor relations, including negotiations for collective bargaining agreements.
- Directed HR programs and policies to improve operational efficiency across departments.
Consultant Organizational Management
Airoom
Chicago
08.2015 - 07.2017
- Identified process improvement opportunities through collaboration with cross-functional teams.
- Facilitated workshops to gather client requirements and ensure project alignment.
- Developed action plans with clients to address specific challenges and objectives.
- Provided strategic advice on operational processes, business development initiatives, and organizational changes.
- Maintained positive relationships with staff and management to foster a collaborative environment.
- Analyzed key performance indicators to develop effective strategies for improvement.
- Supported employee management and organizational planning in partnership with human resources.
Senior Consultant Facilitator Org Management
Chicago Public Media Inc.
Chicago
12.2008 - 07.2015
- Led strategic initiatives to boost audience engagement and optimize content delivery.
- Collaborated with teams to craft multimedia content tailored for diverse platforms.
- Facilitated workshops enhancing team collaboration and creativity processes.
- Presented findings and recommendations to stakeholders for data-driven decisions.
- Partnered with senior executives to identify key performance indicators driving success.
- Developed training materials and conducted staff training on new technologies or procedures.
- Analyzed key performance indicators to devise effective strategies.
- Facilitated group discussions promoting open dialogue and shared best practices.
Education
Master of Arts - Education
Arizona State University
Tempe, AZSkills
- Employee engagement and relations
- Performance management
- Training and development
- Labor relations
- Strategic planning
- Change management
- Relationship building
- Conflict resolution
- Effective communication
- Team collaboration
- Workshop facilitation
- Talent management
- Coaching and leadership
- Diversity and inclusion initiatives
- Organizational development
- Work culture enhancement
- Talent acquisition strategies
- Dispute mediation
Languages
Spanish
Professional
Accomplishments
Graduated Summa cum laude ASU
Affiliations
Animal Rescue Volunteer
Timeline
Director of Human Resources
Santa Barbara City College
07.2024 - Current
Director of Human Resources
Carpinteria Unified School District
08.2017 - 06.2024
Consultant Organizational Management
Airoom
08.2015 - 07.2017
Senior Consultant Facilitator Org Management
Chicago Public Media Inc.
12.2008 - 07.2015
Master of Arts - Education
Arizona State University