Diana Zamora
Napa
Summary
Detail oriented Accounts Payable Specialist able to handle a wide range of accounts payable and accounts receivable functions with accuracy, efficiency and a level head. Adept at organizing prioritizing requirements to maintain tight deadlines and strict financial controls. Capable of operating alone or as a part of a team with minimal supervision. Eager to learn, grow and always up for a challenge.
Overview
10
10
years of professional experience
Work History
Guest Services Coordinator
Round Pond Estate Winery
12.2023 - Current
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Maintaining guests information current
- Assisting guests with questions and placing new orders
- Working closely with our shipping department to provide excellent guest experience with shipping orders on time
- Assisting with club run and batches on a quarterly basis
- Closely monitoring multiple sites where guests can reach us such a various inboxes, texting platform and web chats.
Accouting and Administration Specialist
Napa County Resource Conservation District
05.2022 - 05.2023
- Processed and prepared AP batches weekly
- Received and sorted invoices to proper staff to ensure accurate approvals
- Sorted and distributed mail
- Prepared monthly or quarterly invoices for each grant depending on contract specifics
- Reconciled monthly credit card statements
- Maintained a log of vehicle mileage to invoice grants accurately
- Worked closely with the County for appropriate and correct entries
- Ordered office supplies as needed
- Assisted the team where they would need help
- Would prepares reports to give a funding estimate to project future billing of hours
Accounts Payable and Receivable Specialist
Del Dotto Vineyards
02.2021 - 05.2022
- Bank reconciliation for different entities every month.
- Inventory movements daily & keeping Business Central current by each Winery location.
- High volume of AP invoices entered in BC
- Processing & mailing out weekly checks and EFT's to vendors weekly.
- Maintained a spreadsheet of invoices due weekly to maintain a balanced and organized cash flow.
- Oversaw AP & AR email accounts as well as distributing mail
- Distributing invoices to each department supervisor for correct review & approval of each invoices before processing for payment.
- Sent our yearly 1099's and made corrections when needed.
- Depositing checks daily & keeping out records up to date in reflecting payment to according customer.
- Strong communication with our AR customers and staying updated with payment status.
- Performed daily bank reconciliations, detecting and resolving discrepancies between bank statements and company records.
Account Analyst
Reich & Associates
10.2020 - 02.2021
- Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
- Recorded deposits into Quickbooks, reconciled monthly bank accounts and tracked all expenses.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Entered approved AP invoices into Quickbooks for each client accordingly.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Effectively communicated and met with clients weekly about payment needs and kept updated, detailed and accurate ledgers.
- Managing multiple accounts and performing bank and credit card reconciliations.
- Entered monthly inventory sales to keep accurate ledgers.
- Managed multiple accounts simultaneously while adhering to strict deadlines and maintaining attention to detail.
Accounts Payable and Receivable Specialist
Round Pond Estate Winery
11.2016 - 10.2020
- Prepared vendor invoices and processed incoming payments.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Tracked customer invoices to facilitate prompt and accurate payments.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Entered a high volume of AP invoices into Navision.
- Assisted with system integration & testing from AMS software to Navision.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Maintained record of tasting room received cash & made sure it all balanced with WineDirect.
- Generated 1099's for vendors
- Wholesale assistant backup - Issued credit memos to our wholesale distributor invoices along with placing orders with our warehouse & coordinating distributor pickups.
Concierge
Round Pond Estate Winery
08.2016 - 11.2017
- Collaborated with various team members to ensure guest requests were addressed appropriately and timely.
- Answered customer phone calls promptly and appropriately
- Verified that personal and payment information on guest accounts were accurate and complete.
- Helped wine educators with checking out their guests and bagging their items.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Front Desk Receptionist
Lavender, A Four Sisters Inn
02.2015 - 08.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
- Kept accounts in balance and ran daily reports to verify totals.
Education
High School Diploma -
Vintage High School
2015
Skills
- Accurate Recordkeeping
- Microsoft Dynamics - Navision (Business Cental)
- AMS
- Quickbooks
- Office Organization
- Bilingual
- Team Player
- Exceptional communication
Timeline
Guest Services Coordinator
Round Pond Estate Winery
12.2023 - Current
Accouting and Administration Specialist
Napa County Resource Conservation District
05.2022 - 05.2023
Accounts Payable and Receivable Specialist
Del Dotto Vineyards
02.2021 - 05.2022
Account Analyst
Reich & Associates
10.2020 - 02.2021
Accounts Payable and Receivable Specialist
Round Pond Estate Winery
11.2016 - 10.2020
Concierge
Round Pond Estate Winery
08.2016 - 11.2017
Front Desk Receptionist
Lavender, A Four Sisters Inn
02.2015 - 08.2016
High School Diploma -
Vintage High School
Similar Profiles
Ashley ClarkeAshley Clarke
Membership Coordinator/Guest Services Specialicist at Round Pond EstateMembership Coordinator/Guest Services Specialicist at Round Pond Estate
Brandy IsadoreBrandy Isadore
Tasting Room Manager at Rocky Pond Estate WineryTasting Room Manager at Rocky Pond Estate Winery
Lori L. StorerLori L. Storer
Caregiver at Eldercare Network/Round Pond GreenCaregiver at Eldercare Network/Round Pond Green