Diana Zabinski-Ritchie
Winnipeg,MB
Summary
Compassionate Disability Support Worker and Cashier with extensive experience in client care and customer service. Skilled in relationship building, meal preparation, cash handling, and maintaining safe environments. Bringing a proactive attitude and strong time management skills to improve client and customer experiences.
Overview
7
7
years of professional experience
Work History
Disability Support Worker
Clifford Tabor
09.2017 - Current
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
Cashier
McDonalds
07.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier/Gas Station Attendant
Co-op Gas Bar
05.2019 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
GED -
Elmwood High School
Winnipeg2022
Skills
- Independent Living Support
- Housekeeping and meal preparation
- Relationship Building
- Customer Service
- Time management skills
- Cash Handling
- Cash Register Operation
- Professionalism and Courtesy
Languages
English
Native or Bilingual
Timeline
Cashier
McDonalds
07.2021 - 06.2022
Cashier/Gas Station Attendant
Co-op Gas Bar
05.2019 - 06.2021
Disability Support Worker
Clifford Tabor
09.2017 - Current
GED -
Elmwood High School
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