Summary
Work History
Education
Skills
Timeline
Generic

DIANA VANDERVEER-SHARRON

Port Sydney,ON

Summary

Personable and reliable Office Administrator with extensive knowledge and experience within an office environment. A self-starter with excellent organizational and multitasking skills with an eagerness to contribute to a team's success through dedication, drive, and determination.

Work History

Office Administrator

HERITAGE INVESTMENTS/WALLACE & GAULEY APPRAISAL SERVICES
  • Prepare mortgage documents, advance statements, and discharge statements for lawyers
  • Liaise with external stakeholders to guarantee funds are received for advances and closings
  • Communicate with clients for signing documents, mortgage payments, non-payment
  • Prepare investor documents for mortgages
  • Responsible for accounts receivable & accounts payable for trade records
  • Daily banking
  • Create and support appraisal reports and records through CRAL, NAS & RPS
  • Bid on appraisals and coordinate appraisal appointments for appraisers
  • Broker load listings to Matrix, Broker Bay

Office Administrator

RLP Lakes of Muskoka Clarke Muskoka Realty/Construction
  • LAKES OF MUSKOKA CLARKE MUSKOKA REALTY/CONSTRUCTION
  • Prepared offers and other related Real Estate forms
  • Uploaded new listings/price changes and sold local Real Estate Board
  • Processed all real estate transactions
  • Liaised with lawyers to ensure that all agreements and commission statements were received promptly
  • Coordinated with various Townships to obtain permits and surveys
  • Interacted with clients professionally by phone, email, and in-person
  • Accounts Payable - prepared cheques for sub-vendors, updated client’s spreadsheets with payments
  • Assisted with Accounts Receivable – prepared bank deposits for construction, trust account, commission trust and general accounts
  • Prepared monthly progress billing reports for construction clients
  • Trained employees to ensure customer service quality and efficiency
  • Updated the company website and prepared marketing emails using EMMA
  • Performed general office duties, including answering multi-line phones, routing calls and messages, booking appointments and greeting clients.

Office Administrator

ROYAL LEPAGE YOUR COMMUNITY REALTY/THE DARYL KING TEAM
  • Prepared deals for processing through head office for a team of 45 sales representatives
  • Reviewed agreements and contracts to check accuracy and ensure all paperwork was in order, aided them through offers/listing preparations
  • Hired new employees for the front desk
  • Trained employees on office policies and administrative procedures
  • Overseen the maintenance of the office equipment, maintained VOIP phone system, and kept track of office supplies
  • Supported client contact and listing information
  • Reported sold transactions on TREB
  • Reviewed the President's email daily, delivered expert clerical support by efficiently managing a wide range of routine and unique requirements
  • Verified employee timecards and prepared bi-weekly payroll
  • Kept open communication with clients to keep positive relations and supply updates
  • Aided clients with the sale and purchase of homes and income properties
  • Ordered office supplies and maintained inventory.,
  • Tracked and recorded expenses and produced monthly reports for Sales Representatives and, of Record
  • Accounts Payable – processed cheques through accounting system
  • Consulted with clients and sales reps addressing various inquiries
  • Data input to various programs for deals and client information
  • Communicated with lawyers and clients

Realtor Sales Associate

ROYAL LEPAGE SIGNATURE REALTY
  • Represented clients in buying and selling their homes; negotiated agreements
  • Marketed new listings using multiple media outputs
  • Performed open houses on homes for sale
  • Prepared all paperwork necessary from listings to offers
  • Supported client relationships

Education

REAL ESTATE LICENSE -

ONTARIO REAL ESTATE COLLEGE
01.2003

Skills

  • Inbound Phone Call Handling
  • Office Management
  • Intuit QuickBooks
  • Deposit Collection
  • Accounts Payable and Accounts Receivable
  • Payroll Preparation
  • Call Transfers
  • Correspondence and Office Documents
  • Office Reception
  • Inquiry Requests
  • Office Supplies and Inventory
  • Office Workflow Support
  • Maintaining Office Records
  • Friendly and Relatable
  • Database Maintenance
  • Information Uploading
  • Confidence and Drive
  • Staff Training

Timeline

Office Administrator

HERITAGE INVESTMENTS/WALLACE & GAULEY APPRAISAL SERVICES

Office Administrator

RLP Lakes of Muskoka Clarke Muskoka Realty/Construction

Office Administrator

ROYAL LEPAGE YOUR COMMUNITY REALTY/THE DARYL KING TEAM

Realtor Sales Associate

ROYAL LEPAGE SIGNATURE REALTY

REAL ESTATE LICENSE -

ONTARIO REAL ESTATE COLLEGE

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DIANA VANDERVEER-SHARRON