Diana Tymoshenko

- Leading clients, establishing and maintaining relationships.
- Meetings with clients, negotiations, presentations of the company's services.
- Conclusion of contracts with clients.
- Outgoing calls to clients.
- Consulting clients on goods and services of the company.
- Control of timely payment of the client.
- Calling and consulting potential and existing customers to clarify the need for goods and services of the company.
- Handling requests from customers and consumers c site.
- Settlement of conflict situations.
- Servicing and consulting incoming client flow.
- Realization of additional sales of services of the company.
- Receiving applications, accepting new clients from the sales department, customer management, sales and pre-sales services.
- Work with complaints and claims of clients.
- Work with the program 1C.
- Resolution of non-standard and conflict situations.
- Collecting and providing feedback - study of requirements and claims.

• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer inquiries regarding guest services and registration by email, letter, by telephone and in person
• Provide information about services available in the community and respond to guest complaint
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment