Diana Sotelo-Valenzuela
Los Angeles
Summary
Experienced and versatile businesses operations specialist with over 5 years in inventory management and customer service, adept at optimizing warehouse efficiency through proficient forklift operation and digital tools. Demonstrates a results-oriented approach to problem-solving, ensuring smooth operations in fast-paced environments while fostering team collaboration.
Overview
6
6
years of professional experience
Work History
Warehouse Specialist
Ace Hardware RSC
07.2024 - Current
- Operate forklifts to unload freight, ensuring efficient warehouse stocking.
- Inspect and sort goods, maintaining high merchandise quality for delivery.
- Track inventory with RF scanners, ensuring precise product location records.
- Complete freight handling tasks on time, adhering to company standards.
- Organize warehouse by systematically storing and segregating merchandise.
Fulfillment
Bloomingdale's
06.2022 - 03.2024
- Welcome customers, enhancing satisfaction
- Process receipts efficiently
- Locate merchandise swiftly
- Apply packing techniques effectively
- Execute logistical tasks successfully
Sales, Customer Service, and Product Flow
Best Buy
01.2020 - 08.2023
- Engaged customers with tailored solutions
- Enhanced experience through product recommendations
- Collaborated for financial target achievement
- Managed inventory and order processing
- Maintained a secure shopping environment
Brand Ambassador
Advantage Solutions
06.2021 - 06.2022
- Demonstrated products, increasing sales
- Engaged event attendees for brand visibility
- Explained product features clearly
- Utilized communication for customer engagement
- Achieved growth in sales and recognition
Education
Bachelor of Science - Business Administration
California State University Los Angeles
Los Angeles, CA07-2027
Skills
- Operations Management
- Process Optimization
- Supply Chain Coordination
- Logistics Planning
- Data Analysis
- Quality Assurance
- Continuous Improvement
- Time Management
- Adaptability
- Communication
- Problem Solving
- Cross-Functional Collaboration
- Inventory Management
- Customer relationship management
- Supply chain coordination
- Effective communication
- Team collaboration
- Problem solving
- Forklift operation
Languages
Spanish
Timeline
Warehouse Specialist
Ace Hardware RSC
07.2024 - Current
Fulfillment
Bloomingdale's
06.2022 - 03.2024
Brand Ambassador
Advantage Solutions
06.2021 - 06.2022
Sales, Customer Service, and Product Flow
Best Buy
01.2020 - 08.2023
Bachelor of Science - Business Administration
California State University Los Angeles