Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diana Rangel

Pacoima

Summary

Bilingual customer service oriented with a friendly personality. Fast learner who communicates directly. People person that can easily empathize with others. Punctual and reliable worker with a positive attitude, actively listening and taking ownership. Independent worker who can also work well as part of a team.

Overview

11
11
years of professional experience

Work History

Medical receptionist

Family Medicine Associates of Northridge
Northridge, CA
05.2016 - 05.2026
  • Receptionist: Telephone etiquette, filing, inputting, scanning documents, mail results to patients, take messages for the doctors, scheduling appointments, knowledge in Care 360 EMR system, and Elation, referrals, taking payments, informing patients of lab/radiology/diagnostic results. Medical records clerk. Calling in prescriptions.
  • Maintained electronic medical records, ensuring compliance with HIPAA regulations and data accuracy.

Caregiver/Supported living

Jay Nolan Community services
Mission Hills, CA
01.2015 - 05.2017
  • Preparing meals, provide medication reminders and laundry services, dress, groom, bathe, and feed residents, assist with walking and positioning, preparing activities
  • Communicate changes in condition to the relevant staff, respond to resident calls
  • Understanding the unique needs of older adults with disabilities and ensuring safety and well being.

Education

Concorde Career College
North Hollywood, CA
06-2014

High School Diploma - undefined

Ulysses S. Grant High School
Van Nuys, CA
06-2011

BLS And AED - Medical Technology

Superior Life Support
American Heart Association
03-2026

Skills

  • Telephone etiquette
  • Scheduling/confirming appointments
  • Filing reports from specialist office and lab reports
  • Extensive knowledge of EMR software and HIPAA regulations
  • Basic ICD-9/ ICD-10 and CPT data entry, billing
  • Simple Vital signs
  • Front desk operations
  • Appointment scheduling
  • Medical terminology
  • Office administration
  • Patient registration
  • HIPAA compliance
  • Records management
  • Medical billing
  • Electronic medical records
  • EMR / EHR
  • Medical charting
  • Documentation
  • Medical billing and coding
  • Data entry
  • Invoice processing
  • Basic life support for health care providers (BLS)
  • Invoice preparation

Languages

Spanish
Full Professional

Timeline

Medical receptionist

Family Medicine Associates of Northridge
05.2016 - 05.2026

Caregiver/Supported living

Jay Nolan Community services
01.2015 - 05.2017

High School Diploma - undefined

Ulysses S. Grant High School

Concorde Career College

BLS And AED - Medical Technology

Superior Life Support
Diana Rangel