Diana Ramirez

• Built and maintained strong connections with key suppliers (50+) by organizing quarterly Supplier Day events to foster strategic relationships
• Prepared proposals, requested quotes, and negotiated purchase terms and conditions, resulting in more favorable terms for the company
• Utilized data-driven analysis to optimize workflows and improve overall efficiency by 20%
• Demonstrated adaptability by onboarding and implementing new ERP technology to enhance team productivity by 25%.

• Collaborated with cross-functional teams to comprehend requirements, and identify cost-saving opportunities across the business
• Administered and monitored all contracts and matters related to procurement
• Enforced use of ISO 9001, ISO 14000, and 45001 in the procurement strategy as a way to ensure that the procurement department operates at the highest level of quality and efficiency, delivering excellent results for the department and bottom-line users.

• Provided exceptional customer service, consistently exceeding guest expectations and fostering a culture of guest advocacy
• Orchestrated high-volume hospitality service in a fast-paced, large-scale restaurant by forecasting traffic flow and organizing reservations across a 200-seat dining room
• Responsible for the coordination of up to 20 service staff (bussers, hosts, and servers)
• Effectively handled operational issues by anticipating, preventing, identifying, and solving problems as necessary, resulting in an operational efficiency boost.

Developed strong communication, adaptability, and problem-solving abilities while serving as a youth ambassador.