Diana Powell
Scarborough,ON
Summary
Driven by a proven track record of enhancing client satisfaction and streamlining case management at TKatch & Associates, I excel in legal document preparation and client relations. My adeptness in Microsoft Office and exceptional organizational skills have significantly contributed to the efficient handling of legal processes, demonstrating a commitment to confidentiality and client service excellence.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Personal Injury Legal Assistant
TKatch & Associates
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Ensured compliance with legal procedures and court requirements through diligent monitoring and application of rules.
- Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
- Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
- Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
- Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
- Contacted clients to schedule appointments and discuss progress of cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents such as briefs, pleadings and appeals.
- Revised and finalized letters, briefs, and memos.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Interviewed clients to obtain information relevant to cases.
- Contacted witnesses to testify under oath at court hearings.
Law Clerk
Ernest J. Guiste, Lawyer
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
- Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
- Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Demonstrated exceptional attention to detail when reviewing contracts, leases, and agreements for accuracy and compliance with applicable laws.
- Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Assisted attorneys with case organization and administrative tasks.
- Maintained calendars for Number-person team by updating and entering court dates and meetings.
- Used internal templates to prepare subpoenas and client correspondence.
- Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
- Increased client satisfaction by maintaining open communication channels with attorneys and clients throughout the duration of cases.
- Drove quality control efforts by minimizing downtime and maximizing efficiency to increase revenue.
- Used Type and Type office equipment to produce photocopies and reproductions of records and legal documentation.
Early Childhood Assistant
Network Child Care Services
01.2018 - Current
- Ensured a safe, clean, and nurturing environment for all children by adhering to strict safety guidelines and procedures.
- Provided individualized instruction and support to meet personal needs of each child.
- Encouraged language development among young learners through activities focused on phonics, vocabulary building, and oral language practice.
- Assisted in the assessment of each child''s developmental progress, updating parents on a regular basis.
- Fostered social-emotional growth by providing opportunities for group work, cooperative play situations, and conflict resolution scenarios.
- Supported teachers in developing age-appropriate curriculum materials for diverse learning needs.
Education
Diploma - Early Learning And Child Care
Seneca College of Applied Arts And Technology
North York, None12.2017
Diploma - Law Clerk
Seneca College of Applied Arts And Technology
North York, None06.2005
Skills
- Fast learner
- Scheduling/Planning
- File organization
- Microsoft office
- Calendar management
- Legal document preparation
- Client communication
- Administrative support
- Document preparation
- Interviewing clients
- Client relations
- Document drafting
- Document filing
- Writing and editing
- Client support
- Notary public
- Proofreading
- Office management
- Task prioritization
- Legal/Court processes
- Exceptional telephone etiquette
- Client service and support
- Organizational efficiency
- Correspondence
- Document editing
- Advanced word processing
- Litigation support
- Document control
- Customer relationship management
- Legal terminology
- Court filing
- Contract review
- Relationship building
- Legal compliance
- Civil law
- Criminal law
- Transcription
- Billing statements
- Cross-functional communication
- Client billing
- Corporate law
- Travel coordination
- National association of legal secretaries
- Multi-line switchboard
- Administrative assistance
- Document control support
- Interview transcription
- Contracts oversight
- Confidentiality
- Daily docket reports
- Order and request filing
- Motion preparation
- Attention to detail
- Critical thinking
- Customer service
- Proficient in MS office
- Document organization
- Effective multitasking
- Appointment scheduling
- Good judgment and decision making
- Work prioritization
- Deadline monitoring
- Legal correspondence
- Correspondence writing
Languages
English
Full Professional
Certification
First Aid Certification
Police Record
Food Handler's Permit
Timeline
Early Childhood Assistant
Network Child Care Services
01.2018 - Current
Personal Injury Legal Assistant
TKatch & Associates
Law Clerk
Ernest J. Guiste, Lawyer
Diploma - Early Learning And Child Care
Seneca College of Applied Arts And Technology
Diploma - Law Clerk
Seneca College of Applied Arts And Technology