Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Diana Powell

Scarborough,ON

Summary

Driven by a proven track record of enhancing client satisfaction and streamlining case management at TKatch & Associates, I excel in legal document preparation and client relations. My adeptness in Microsoft Office and exceptional organizational skills have significantly contributed to the efficient handling of legal processes, demonstrating a commitment to confidentiality and client service excellence.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Personal Injury Legal Assistant

TKatch & Associates
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
  • Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
  • Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
  • Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
  • Ensured compliance with legal procedures and court requirements through diligent monitoring and application of rules.
  • Contributed to client retention by delivering exceptional support services and maintaining high levels of satisfaction.
  • Assisted in trial preparation by organizing exhibits, preparing witness lists, and coordinating trial logistics.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.
  • Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
  • Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
  • Contributed to positive work environment by offering comprehensive support to attorneys and staff, including document management and meeting coordination.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Produced legal documents such as briefs, pleadings and appeals.
  • Revised and finalized letters, briefs, and memos.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Interviewed clients to obtain information relevant to cases.
  • Contacted witnesses to testify under oath at court hearings.

Law Clerk

Ernest J. Guiste, Lawyer
  • Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
  • Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
  • Developed a reputation for professionalism and reliability, frequently entrusted with sensitive information and high-stakes assignments.
  • Supported legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
  • Demonstrated exceptional attention to detail when reviewing contracts, leases, and agreements for accuracy and compliance with applicable laws.
  • Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
  • Assisted attorneys with case organization and administrative tasks.
  • Maintained calendars for Number-person team by updating and entering court dates and meetings.
  • Used internal templates to prepare subpoenas and client correspondence.
  • Met with clients on legal team's behalf to gather case information and discuss upcoming litigation.
  • Increased client satisfaction by maintaining open communication channels with attorneys and clients throughout the duration of cases.
  • Drove quality control efforts by minimizing downtime and maximizing efficiency to increase revenue.
  • Used Type and Type office equipment to produce photocopies and reproductions of records and legal documentation.

Early Childhood Assistant

Network Child Care Services
01.2018 - Current
  • Ensured a safe, clean, and nurturing environment for all children by adhering to strict safety guidelines and procedures.
  • Provided individualized instruction and support to meet personal needs of each child.
  • Encouraged language development among young learners through activities focused on phonics, vocabulary building, and oral language practice.
  • Assisted in the assessment of each child''s developmental progress, updating parents on a regular basis.
  • Fostered social-emotional growth by providing opportunities for group work, cooperative play situations, and conflict resolution scenarios.
  • Supported teachers in developing age-appropriate curriculum materials for diverse learning needs.

Education

Diploma - Early Learning And Child Care

Seneca College of Applied Arts And Technology
North York, None
12.2017

Diploma - Law Clerk

Seneca College of Applied Arts And Technology
North York, None
06.2005

Skills

  • Fast learner
  • Scheduling/Planning
  • File organization
  • Microsoft office
  • Calendar management
  • Legal document preparation
  • Client communication
  • Administrative support
  • Document preparation
  • Interviewing clients
  • Client relations
  • Document drafting
  • Document filing
  • Writing and editing
  • Client support
  • Notary public
  • Proofreading
  • Office management
  • Task prioritization
  • Legal/Court processes
  • Exceptional telephone etiquette
  • Client service and support
  • Organizational efficiency
  • Correspondence
  • Document editing
  • Advanced word processing
  • Litigation support
  • Document control
  • Customer relationship management
  • Legal terminology
  • Court filing
  • Contract review
  • Relationship building
  • Legal compliance
  • Civil law
  • Criminal law
  • Transcription
  • Billing statements
  • Cross-functional communication
  • Client billing
  • Corporate law
  • Travel coordination
  • National association of legal secretaries
  • Multi-line switchboard
  • Administrative assistance
  • Document control support
  • Interview transcription
  • Contracts oversight
  • Confidentiality
  • Daily docket reports
  • Order and request filing
  • Motion preparation
  • Attention to detail
  • Critical thinking
  • Customer service
  • Proficient in MS office
  • Document organization
  • Effective multitasking
  • Appointment scheduling
  • Good judgment and decision making
  • Work prioritization
  • Deadline monitoring
  • Legal correspondence
  • Correspondence writing

Languages

English
Full Professional

Certification

First Aid Certification

Police Record

Food Handler's Permit

Timeline

Early Childhood Assistant

Network Child Care Services
01.2018 - Current

Personal Injury Legal Assistant

TKatch & Associates

Law Clerk

Ernest J. Guiste, Lawyer

Diploma - Early Learning And Child Care

Seneca College of Applied Arts And Technology

Diploma - Law Clerk

Seneca College of Applied Arts And Technology
Diana Powell