Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Diana Ponce

Lancaster

Summary

Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.

Overview

6
6
years of professional experience
2026
2026
years of post-secondary education

Work History

Drive-Thru Cashier

Mi Ranchito Grill
Palmdale
03.2019 - Current
  • Processed customer orders efficiently at busy drive-thru window.
  • Handled cash transactions accurately while ensuring customer satisfaction.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of the drive-thru area consistently.
  • Operated point-of-sale system to record sales and track inventory levels.
  • Greeted customers, took orders, and provided product information.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Answered phone calls to assist customers with questions and orders.

Education

Antelope Valley Adult School
Lancaster, CA

Skills

  • Customer service
  • Cash handling
  • Communication skills
  • Team collaboration
  • Problem resolution
  • Multitasking and organization
  • Excellent communication
  • Reliable and punctual

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Drive-Thru Cashier

Mi Ranchito Grill
03.2019 - Current

Antelope Valley Adult School

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Diana Ponce