Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DIANA PEREZ ALMARAZ

Waterloo,ON

Summary

Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.

Overview

2
2
years of professional experience

Work History

Cleaner

I Clean Ontario
Kitchener, ON
06.2023 - Current
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Transported trash bags to designated disposal areas.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Use of cleaning equipment such as Pressure Washer and Vacuum Cleaner.

Client Service Executive

Farmacia La Paz
San Cristobal De Las Casas, Chiapas, Mexico
03.2022 - 03.2023
  • Attended training sessions regularly to stay updated on new product features and industry trends.
  • Performed administrative duties such as filing documents and updating databases accordingly.
  • Analyzed customer data trends to identify areas of improvement for better service delivery.
  • Advised clients on best practices for using products and services offered by the organization.
  • Tracked customer orders throughout the entire process from order placement to delivery.
  • Ensured compliance with company policies related to client service standards and procedures.
  • Processed client orders in a timely manner, ensuring accuracy and quality of service.
  • Identified opportunities for upselling additional products and services based on individual needs.

Education

Bachelor's Degree in Business Administration -

Universidad De Los Altos De Chiapas
San Cristobal De Las Casas, Chiapas
12-2016

Skills

  • Housekeeping
  • Cleaning and sanitizing
  • Complex Problem-Solving
  • Safe cleaning with chemicals

Languages

Spanish
Native/ Bilingual
English
Elementary

Timeline

Cleaner

I Clean Ontario
06.2023 - Current

Client Service Executive

Farmacia La Paz
03.2022 - 03.2023

Bachelor's Degree in Business Administration -

Universidad De Los Altos De Chiapas

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DIANA PEREZ ALMARAZ