Excellent time management and Problem-solving skills. Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
3
3
years of professional experience
Work History
Operations Manager
Avalon Suites Yorkville
02.2023 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Generated weekly and monthly status reports for helpful progress tracking.
Developed and maintained relationships with external vendors and suppliers.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Led hiring, onboarding, and training of new hires to fulfill business requirements.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring, and training of team members.
Delivered a high level of service to clients to both maintain and extend relationships for future business opportunities.
Mentored and guided staff to enhance performance and exceed customer expectations.
Manager's Assistant
Mandarin Oriental Hotel Group
03.2021 - 08.2022
Ran errands to support the daily needs of management.
Responded to and directed incoming calls and other communication.
Resolved basic computer and office equipment issues through troubleshooting.