Diana Parra
Los Angeles
Summary
Experienced with behavior analysis, focusing on individualized intervention plans to improve clients' social and communication skills. Utilizes positive reinforcement and behavior tracking to support goal achievement. Strong understanding of data collection and analysis to refine intervention strategies.
Overview
10
10
years of professional experience
Work History
Office Administration Manager
Foothill Door And Window
07.2019 - Current
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Managed budgets, appointment scheduling and bookkeeping
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
Behavior Technician
Accelerated Behavioral Change, Inc.
07.2021 - 08.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Facilitated social skills development in group settings, fostering improved peer interactions.
Child Care Provider
Mexican American Opportunity Foundation
09.2018 - Current
- Maintained effective schedule balance between rest periods, active play and instruction
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Enforced rules and managed behavior through developmentally appropriate discipline
- Introduced children to educational games and activities to boost learning
Shift Manager
Pizza Hut
04.2015 - 12.2018
- Positioned skilled staff in key areas throughout shifts to guarantee optimal productivity of overall restaurant
- Oversaw schedules, accepted time off requests and found overage for shifts
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Trained and mentored new employees to maximize team performance
- Addressed customer/product related issues each day and affected strategic resolutions
Education
Associate of Arts - Early Childhood Education
East Los Angeles College
Monterey Park, CA05-2026
High School Diploma -
Cantwell-Sacred Heart of Mary
05.2013
Skills
- Flexible
- Multitasking ability
- Active listening
- Professional and polished presentation
- Open and clear communicator
- Service-oriented mindset
- Behavioral intervention
- Problem-solving
- Leadership
Languages
Spanish
Native or Bilingual
Timeline
Behavior Technician
Accelerated Behavioral Change, Inc.
07.2021 - 08.2024
Office Administration Manager
Foothill Door And Window
07.2019 - Current
Child Care Provider
Mexican American Opportunity Foundation
09.2018 - Current
Shift Manager
Pizza Hut
04.2015 - 12.2018
Associate of Arts - Early Childhood Education
East Los Angeles College
High School Diploma -
Cantwell-Sacred Heart of Mary
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