Diana Navarrete
Elk Grove
Summary
Dynamic pet care specialist with a proven track record at Petsmart, excelling in customer service and client relations. Leveraged strong communication and problem-solving skills to educate pet owners and enhance pet well-being. Recognized for keen observation of animal health, ensuring timely interventions and fostering a supportive environment for both pets and their owners.
Overview
6
6
years of professional experience
Work History
petcare specialist
Petsmart
Elk Grove
10.2020 - Current
- Educated pet owners on proper care techniques and nutrition.
- Supported customers in product selection, offering expert recommendations to meet pet needs.
- Observed pet health and behavior, flagging concerns to management for timely intervention.
- Guided customers in selecting suitable pet products and supplies to enhance pet well-being.
Medical Assistant
NMCI Medical Clinic
Rancho Cordova
01.2023 - 03.2023
- Assisted physicians with patient examinations and medical procedures.
- Scheduled appointments and coordinated follow-up care for patients.
- Ensured cleanliness and organization of examination rooms to promote a safe, welcoming environment for patients.
- Volunteered at local clinic for three months, contributing to patient care and support.
Education
Associate of Science - medical assisting
UEI College
4424 Florin Road03-2023
High School Diploma -
Pacific Charter Institute
2241 Harvard St Suite Sacramento05-2021
High School -
Sheldon High School
8333 kings bridge dr 01-2021
Skills
- Exotic animal experience
- Customer service
- Client relations
- Communication
- Collaboration
- Active listening
- Problem solving
- Time management
- Pet care knowledge
- Conflict resolution
Timeline
Medical Assistant
NMCI Medical Clinic
01.2023 - 03.2023
petcare specialist
Petsmart
10.2020 - Current
Associate of Science - medical assisting
UEI College
High School Diploma -
Pacific Charter Institute
High School -
Sheldon High School