Diana Nasiedkina

• Supervise daily café operations, including opening/closing procedures, staff scheduling, and inventory control
• Train, lead, and motivate a team of baristas and support staff to maintain high standards of service and quality
• Manage stock levels of coffee, milk, syrups, and baked goods; ensure timely ordering and minimize waste
• Ensure consistent quality of all coffee beverages through regular training and quality checks
• Create and implement seasonal drink menus and daily specials to boost customer engagement and sales
• Monitor and improve customer satisfaction through feedback, speed of service, and personalized hospitality
• Maintain cleanliness, food safety, and compliance with health regulations
• Coordinate with suppliers and vendors, comparing pricing and placing orders efficiently
• Handle customer issues and complaints professionally to ensure positive outcomes
• Prepare daily sales reports and support basic bookkeeping tasks
• Organize in-store promotions, events, and community initiatives to increase foot traffic
• Assist ownership/upper management with hiring, performance evaluations, and cost control initiatives
• Developed innovative marketing strategies to increase sales volume and attract new customers.
• Collaborated with local businesses owners on joint ventures that increased visibility for both parties.

• Design logos, brand identity packages, posters, menus, and marketing materials for small businesses and personal clients
• Collaborate closely with clients to understand their vision, target audience, and project goals
• Create engaging social media content and promotional graphics optimized for Instagram, Facebook, and other platforms
• Use Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Canva to produce high-quality visual content
• Deliver projects on tight deadlines while maintaining strong communication and revisions based on feedback
• Prepare print-ready files and digital assets in appropriate formats and sizes
• Develop mood boards, color palettes, and typography choices tailored to each brand's identity
• Manage multiple projects independently, from initial concept to final delivery
• Stay up-to-date with design trends, social media aesthetics, and visual storytelling techniques

• Prepare and cook breakfast items including eggs, pancakes, bacon, sausages, and pastries to meet hotel standards
• Set up and maintain the breakfast station for efficient service during peak hours
• Ensure all hot and cold breakfast items are fresh, well-presented, and replenished promptly
• Follow proper food handling, hygiene, and safety protocols at all times
• Maintain a clean and organized work area, including equipment, utensils, and prep surfaces
• Assist with buffet setup, restocking, and breakdown, ensuring smooth guest experience
• Prepare food for guests with dietary restrictions or special requests (e.g. gluten-free, vegetarian)
• Monitor inventory of breakfast ingredients and report shortages to supervisor
• Collaborate with kitchen staff and hotel team to maintain timing and service quality
• Participate in daily cleaning tasks and comply with hotel cleanliness standards

• Prepare a wide range of espresso-based and brewed coffee drinks with consistency and speed
• Provide friendly, knowledgeable customer service and build rapport with regular guests
• Operate and maintain coffee machines, grinders, and brewing equipment to ensure high-quality beverages
• Create latte art and seasonal specialty drinks to enhance customer experience
• Monitor stock of milk, syrups, coffee beans, and to-go supplies; assist with ordering and restocking
• Maintain a clean and organized barista station, following health and safety standards
• Handle cash, debit/credit transactions, and POS systems with accuracy

Cook Duties:

• Prepare and cook breakfast and lunch menu items such as sandwiches, eggs, salads, and soups
• Set up and restock prep station daily, ensuring all ingredients are fresh and properly stored
• Follow food safety procedures, including proper temperature controls and hygiene practices
• Work efficiently during rush hours while maintaining food quality and presentation
• Support baking and prep of house-made pastries, muffins, or other baked goods if needed
• Clean and sanitize cooking equipment and kitchen areas throughout and at the end of the shift
• Assist with menu updates and suggest ideas for new food and drink items

• Prepared pastries and maintained bakery display
• Reviewed store performance data and made adjustments accordingly.
• Maintained accurate records of all transactions related to merchandise purchases.
• Assisted in developing visual displays for stores according to corporate guidelines.
• Trained, supervised and evaluated staff to optimize their performance levels.

• Provided warm, personalized customer service and helped clients with styling, sizing, and product recommendations
• Operated the POS system to process purchases, returns, and exchanges accurately and efficiently
• Received, unpacked, and organized incoming shipments; verified product quantities against invoices and tagged merchandise for the sales floor
• Maintained store presentation by restocking shelves, arranging displays, and ensuring visual merchandising standards were met
• Supported inventory control through regular stock counts and backroom organization
• Promoted current collections, local and sustainable brands, and in-store promotions to increase sales
• Handled daily cash reconciliation and ensured the accuracy of all transactions
• Collaborated with team members to meet store goals and deliver an exceptional shopping experience

• Provided friendly, helpful customer service on the sales floor, fitting rooms, and at the cash register
• Maintained clean, organized merchandise displays and ensured store sections were well-stocked and visually appealing
• Processed purchases, returns, and exchanges accurately using the POS system
• Handled incoming shipments: unpacked boxes, tagged items, and restocked shelves efficiently
• Assisted in markdowns and product placement based on promotional events and seasonal resets
• Ensured fitting rooms were monitored, clean, and compliant with loss prevention standards
• Worked collaboratively with team members to achieve daily sales and customer satisfaction goals
• Followed store policies and procedures, including health and safety guidelines