Diana Nardone Tomassetti
Holland Landing, ON,Canada
Summary
Seeking a sound position in the corporate world and work enthusiastically with a team to achieve the goals of the organization.
Professional in finance with experience in managing accounts and ensuring timely payments. Skilled in invoice processing, vendor management, and reconciliation. Strong focus on teamwork, flexibility, and achieving results in dynamic environment. Known for reliability and effective problem-solving in fast-paced settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Accounts Payable Coordinator
Sorbara Group of Companies
01.2021 - Current
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Increased efficiency of accounts payable team by providing guidance, training, and support to staff members.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Reduced late payment fees through timely and accurate invoice management.
Service Coordinator
Sorbara Group of Companies
10.2018 - 09.2019
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
Move-in Coordinator
Minto Communities
08.2014 - 10.2018
- Maintained communication throughout the move-in process with residents and co-workers.
- Obtained and ensure accuracy of all necessary information and paperwork from management.
- Maintained and update files on each move including registration forms and welcome packages.
- Verified that services are performed as scheduled, such as: elevator and move in dock set up, orientation and inspection of building/suite, providing residents with orientation of the building including amenities, parking and lockers.
- Addressed any questions, concerns, and complaints of the residents, all personnel, or anyone else who may be involved in the move.
- Worked along side the property management team where I gained administrative skills, problem solving techniques, learned about the mechanicals & structural components of the building and was able to utilize my time management and organizational proficiencies
Administrative Assistant
Hensey Financial
08.2013 - 07.2014
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Coordinated with lawyers, lenders, clients and brokers on a daily basis to ensure every deal closed effectively and efficiently.
- Accurate completion of mortgage related documentation in compliance with lending policies and procedures.
- Offered open and supportive communication to team providing leadership, guidance and support aimed at improving employee morale, customer experience and a safe harmonious environment.
- Receive, direct and replay telephone and fax messages.
- Direct all clients and the general public to the appropriate staff member.
- Maintain filing system and file all correspondence.
- Respond to public inquiries.
- Provide word-processing and secretarial support.
- Maintain an adequate inventory of office supplies
Education
Animal Care Certificate -
Sheridan College
Brampton, Ontario01.2011
High School Diploma - undefined
St. Joan of Arc Catholic High School
Maple, Ontario01.2007
Skills
- Collaborative team development
- Database Management
- Strong organizational skills
- Superior attention to detail
- Trustworthy and dependable
- Skilled in Newstar software
- Excellent verbal, written and communication skills
- Excellent planner and coordinator
- Customer service-oriented
- Social media knowledge
- Works well under pressure
- Flexible
- Punctual
- Professional phone etiquette
Languages
English
Native or Bilingual
Certification
- First Aid
- CPR
- WHMIS
Timeline
Accounts Payable Coordinator
Sorbara Group of Companies
01.2021 - Current
Service Coordinator
Sorbara Group of Companies
10.2018 - 09.2019
Move-in Coordinator
Minto Communities
08.2014 - 10.2018
Administrative Assistant
Hensey Financial
08.2013 - 07.2014
High School Diploma - undefined
St. Joan of Arc Catholic High School
Animal Care Certificate -
Sheridan College
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