Diana Morton
Oceanside
Summary
Dynamic restaurant hostess with a proven ability to enhance guest experiences through exceptional customer service and optimized operations. Demonstrates expertise in managing reservations and coordinating dining room staff in fast-paced environments. Recognized for strong communication skills and fostering a welcoming atmosphere that promotes team success and positive dining experiences. Efficiently balances server loads while prioritizing multiple tasks to ensure smooth operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Logans Roadhouse Grill
Hattiesburg
06.2024 - 01.2025
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Provided menus and answered questions about menu items and specials.
- Greeted customers and escorted them to their tables.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Helped service staff handle demand by distributing food and beverages.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Took reservations from patrons by phone or online.
Team Member
Marlene's Meals
Long Beach
05.2023 - 03.2024
- Assembled salads, soups, and sandwiches adhering to approved procedures.
- Monitored inventory levels and assisted in ordering kitchen supplies.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Placed food trays over warmers for immediate service or stored in refrigerated storage cabinets.
Education
High School Diploma -
Surfside Academy
Oceanside, CA05-2025
Skills
- Customer service
- Reservation management
- Inventory control
- Event coordination
- Effective communication
- Team collaboration
- Table setting
- Dining Area Cleanliness
- Hospitality and accommodation
Affiliations
- Hiking
- Animal Volunteering
- Reading
Languages
English
Professional
Spanish
Elementary
Certification
- California Food Handlers Certification
- Drivers License
References
References available upon request.
Timeline
Restaurant Hostess
Logans Roadhouse Grill
06.2024 - 01.2025
Team Member
Marlene's Meals
05.2023 - 03.2024
High School Diploma -
Surfside Academy
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