Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Diana Moncayo

Diana Moncayo

Social Communicator
Toronto,ON

Summary

Social communicator, specialized in marketing management for digital environments, with work experience in internal communications, design of communication strategies, writing of internal communications and content for social networks, elaboration of graphic pieces, management of photo editing software, graphics and video; with additional training in marketing, implementing campaigns, managing networks, managing budgets and conducting endomarketing events.


With skills for adaptability, achievement orientation, assertive communication, ease of learning, dynamism, punctuality, excellent teamwork, responsibility and creativity.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages

Work History

Profesional Junior en Marketing

Widex Colombia S.A.S
Bogotá , Colombia
05.2021 - 05.2022
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Received and processed stock into inventory management system.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Implementation of the digital strategy of the social networks
  • Widex Colombia, Aural Colombia, Aural Ecuador and Widex Panama
  • Creation of content planning calendar for networks
  • Community manager, in charge of achieving interaction in networks and leads for both Widex Colombia and the AuraL Latam network
  • Support in the design of graphic pieces for networks
  • Video editing for networks
  • Development of communication strategies; supporting and carrying out events for internal and external clients
  • In charge of drafting the company's internal texts (formal communications and letters)
  • Writing of the different texts in social networks and in graphic designs
  • Payment of guideline and analysis of digital strategies implemented
  • Significant increase in the different social networks in the year 2021
  • First exhibition for external clients, about the digital world, its tools, implementation and importance in the audiological world.

Internal Communications Intern

Productos Ramo S.A.S
Bogotá , Colombia
06.2019 - 12.2019


  • Implementation of a new channel for internal communications
  • Design graphic pieces and internal videos, deal with suppliers and distributors of the different company warehouses; update internal communication media, development of internal campaigns and communication strategies; support and realization of endomarketing events

Enrollment and Admissions Monitor

Universidad Javeriana
Bogotá , Colombia
01.2017 - 01.2018
  • Adhered to social distancing protocols and wore mask or face shield.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Attention of doubts and requirements on the part of the students. Organization and filing of documents for enrollment.
  • Worked with customers to understand needs and provide excellent service.
  • Collaborated with team members to achieve target results.

Education

Fundamentos - Marketing Management, Digital Environments, Marketing Digital

Universidad del Rosario
02.2021 - 01.2021

Diplomado - Creatividad Total

Nogma
Colombia
11.2020 - 12.2020

Degree - Google Display

La Comunicación Integrada De Marketing
03.2020 - 03.2020

Diplomado - Comunnity Management

Politécnico De Colombia
Colombia
01.2021 - 01.2021

Especializacion - Specialization in Marketing Management For Digital

Universidad Del Rosario
Coombia
02.2021 - 03.2022

Bachelor in Human And Social Issues Studies - Social Comunication

Pontificia Universidad Javeriana
Colombia
01.2014 - 03.2020

Skills

Photographyundefined

Interests

Travel

Read

Learn about cultures and places

Trends and news

Marketing

Customer service

Timeline

Profesional Junior en Marketing

Widex Colombia S.A.S
05.2021 - 05.2022

Especializacion - Specialization in Marketing Management For Digital

Universidad Del Rosario
02.2021 - 03.2022

Fundamentos - Marketing Management, Digital Environments, Marketing Digital

Universidad del Rosario
02.2021 - 01.2021

Diplomado - Comunnity Management

Politécnico De Colombia
01.2021 - 01.2021

Diplomado - Creatividad Total

Nogma
11.2020 - 12.2020

Degree - Google Display

La Comunicación Integrada De Marketing
03.2020 - 03.2020

Internal Communications Intern

Productos Ramo S.A.S
06.2019 - 12.2019

Enrollment and Admissions Monitor

Universidad Javeriana
01.2017 - 01.2018

Bachelor in Human And Social Issues Studies - Social Comunication

Pontificia Universidad Javeriana
01.2014 - 03.2020
Diana MoncayoSocial Communicator