Diana Mena
Littlerock
Summary
Dedicated and bilingual caregiver with extensive experience in patient care and emotional support. Recognized for enhancing client satisfaction through reliable housekeeping and custodial skills. Proven ability to maintain clean environments and provide safe mobility assistance, fostering improved quality of life for clients. Committed to professionalism and dependability in all tasks. Fast food restaurant experience with high quality customer service experience.
Overview
1
1
Certification
2025
2025
years of professional experience
Work History
Private Caregiver
Palmdale, CA
01.2024 - 12.2024
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
- Assisted clients with daily living activities for improved quality of life.
- Provided safe mobility support to help patients move around personal and public spaces.
Janitorial Worker
Camarillo, CA
03.2020 - 10.2021
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Worked in restricted areas that required specialized cleaning to maintain their functionality and training.
Cashier
Tacos Los Primos Food Truck
Oxnard, CA
2016 - 2019
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted in inventory management by tracking stock levels and product availability.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth food preparation and order fulfillment.
- Developed familiarity with menu items to enhance customer recommendations and upselling efforts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
Residential House Cleaner
Malibu, CA
04.2014 - 09.2015
Education
High School Diploma - undefined
Pacifica High School
Oxnard, CA06.2011
Skills
- Bilingual-Spanish & English
- First aid CPR AED
- Patient care
- Emotional support
- Custodial experience
- Leadership
- Housekeeping duties
- Customer Service
Certification
HeartSaver- First Aid CPR AED, American Heart Association- Palmdale, CA, Issued date: February 07, 2025
Timeline
Private Caregiver
01.2024 - 12.2024
Janitorial Worker
03.2020 - 10.2021
Residential House Cleaner
04.2014 - 09.2015
High School Diploma - undefined
Pacifica High School
Cashier
Tacos Los Primos Food Truck
2016 - 2019