Diana Melikyan
Glendale
Summary
Healthcare professional with expertise in coordinating and managing patient care. Proven track record of integrating care plans across multidisciplinary teams, fostering strong collaboration to achieve optimal patient outcomes. Known for adaptability to changing needs and reliability in delivering excellent service.
Overview
2
2
years of professional experience
Work History
Care Coordinator
Comprehensive Community Health Centers
05.2024 - 01.2025
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Streamlined patient intake processes, reducing wait times and improving patient satisfaction.
- Implemented patient follow-up procedures to monitor treatment progress and adjust care plans as needed.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Front Desk Receptionist
Kidney Disease Medical Group
10.2022 - 10.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
Education
Bachelor Of Nursing - Nursing
West Coast University
North Hollywood, CAGED - Nursing
Los Angeles City College
Los Angeles, CA07.2023
Skills
- Strong organization
- Customer service expertise
- Scheduling appointments
- Listening skills
- Documentation
Languages
Armenian
Professional Working
English
Native or Bilingual
Timeline
Care Coordinator
Comprehensive Community Health Centers
05.2024 - 01.2025
Front Desk Receptionist
Kidney Disease Medical Group
10.2022 - 10.2023
Bachelor Of Nursing - Nursing
West Coast University
GED - Nursing
Los Angeles City College
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