Diana Melendez
Bakersfield
Summary
Dynamic Sales Associate with Club Demonstration Services, adept at upselling and fostering customer engagement. Recognized for exceeding sales goals through persuasive communication and effective display setup. Proven ability to maintain composure in high-pressure situations while delivering exceptional service and promoting brand offerings. Strong listening skills enhance customer relationships and drive sales success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Club Demonstration Services
11.2022 - Current
- Engaged with customers to effectively build resonance and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized my cart to maintain visual appeal, engage customers, and promote specific merchandise on my cart.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Created inviting environment for customers by maintaining my cart organization and cleanliness.
Education
High School Diploma -
Bakersfield High School
1241 G St, Bakersfield, CA 93304Bachelor of Arts - Liberal Studies
California State University, Bakersfield
9001 Stockdale Hwy, Bakersfield, CA 9331106-2029
Skills
- Upselling
- Customer engagement
- Retail loss prevention
- Listening skills
- Brand promotion
- Sales forecasting
- Exceeds sales goals
- Verbal and written communication
- Multi-tasking strength
- Calm demeanor
- Excellent people skills
- Display setup
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Club Demonstration Services
11.2022 - Current
High School Diploma -
Bakersfield High School
Bachelor of Arts - Liberal Studies
California State University, Bakersfield
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