Diana Medrano
Milton,ON
Summary
Dedicated and detail-oriented professional seeking a Retail Stock Associate position at Gap Inc. to leverage my supervisory, customer service, and inventory management skills in contributing to the efficient operation of the store.
Overview
5
5
years of professional experience
Work History
Team Lead
Pizzaiolo Gourmet Pizza
Toronto, ON
10.2019 - 09.2023
- Assisted in planning and implementing inventory control measures to optimize stock levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Provided leadership, guidance, and conducted training sessions to team members, ensuring that tasks were completed on time and to a high standard.
Accounting Receivable
Aptar Group
Mexico, Mexico
05.2018 - 06.2019
- Established constant communication with customers to resolve past-due account balances
- Executed payment collections by contacting 120+ customers daily through phone and email.
- Identified high-risk accounts and promptly notified management for appropriate action.
- Identified high-risk accounts and promptly notified management for appropriate action.
Education
MBA - Business Administration
UNITEC
Mexico11.2022
BBA - Finance And Banking
Escuela Bancaria Y Comercial
Mexico06.2018
Some College (No Degree) - Diploma In Hospitality And Tourism Management
Toronto School of Management
Toronto, ONSkills
- Workplace Safety
- Attention to Detail
- Stocking and Replenishing
- Friendly, Positive Attitude
- Customer Relations
- Problem-Solving
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Team Lead
Pizzaiolo Gourmet Pizza
10.2019 - 09.2023
Accounting Receivable
Aptar Group
05.2018 - 06.2019
MBA - Business Administration
UNITEC
BBA - Finance And Banking
Escuela Bancaria Y Comercial
Some College (No Degree) - Diploma In Hospitality And Tourism Management
Toronto School of Management
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