Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Diana Martinez

Phlebolomist
La Verne,CA

Summary

Highly-skilled phlebotomist with 12 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Phlebotomist

LabCorp
08.2022 - Current
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to central lab daily.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Verified patients' identification for proper sample collection.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Assisted in training and onboarding new phlebotomists.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Medical Assistant

CareMore
01.2016 - 02.2021
  • Front office responsibilities include front office functions with checking in patients, checking eligibly, answering phone calls, making appointments, processing referrals, and assisting patient with any questions.
  • Back-office responsibilities include taking vitals, administrating venipuncture, fingers for glucose/hemoglobin/hemoglobin A1C/PT/INRs, collecting and performing urine dips, performing ABI, monofilaments, and EKGs. I assist with wound care. I assist in the ESRD (End Stage Renal Disease) department, Cardiologist, Extensivists. I assure patient are process in timely manner. Assisting providers with medications. I also assist with training new hires.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Medical Assistant

JWCH, Institute
02.2013 - 11.2015
  • Assisted with the oversight of patient care services as a front and back-office lead. I motivate and mentor staff. I assist with the compliance of, city, county, state, and federal regulations as they relate to patient care. I can work comfortably at all front and back-office levels. I have great oral and written communication skills. Microsoft work/excel literate and a Nextgen software super user. I can work effectively with diverse population/cultural differences. I am bilingual, speak read and write Spanish.
  • Front office responsibilities included all front office functions for CHDP, Family Pact, MHLA, Medicare and Medical HMO patient eligibility and patient processing.
  • Back-office responsibilities: I ensured collaboration with care teams and “MA’s to physicians” and other health care providers in establishing, implementing, and maintaining patient care and quality service standards to meet members' and internal clients' expectations. I provide the best quality of care to all patients I vital at intake and discharge. I ensure patients are processed efficiently and in a timely manner as we are always looking for ways to improve our cycle time. I also assisted in conducting quarterly audits on all diabetic and hypertensive patients and served as a patient advocate resolving patient care issues with referral processing and ensured the best quality of care and health plan and regulatory compliance.

Medical Assistant

Eisner Pediatric and Family Medical Center
08.2011 - 02.2013
  • Front Office responsibilities: included all front office functions for Family Pact, PPP, and Medical HMO patient eligibility and patient processing.
  • Back Office responsibilities: I ensure patients are processed efficiently and in a timely manner as we are always looking for other ways to improve our time cycle. I provide quality of care to all patients I vital and discharge. I also assisted providers with OB/GYN procedures.

Medical Assistant

Family Health Care Center of Los Angeles, Inc.
08.2007 - 07.2011
  • Front Office responsibilities included all front office functions for Family Pact, PPP, Medicare and Medical HMO patient eligibility and patient processing.
  • Back-office responsibilities: I provided the best quality care to all patients, I vital and discharged patients. I assisted in conducting quarterly audits on all diabetic and hypertensive patients and served as patient advocate resolving patient care issues with referral processing. I mainly worked with pediatric patients, from regular office visits to physicals and vaccine administration. I also assisted in vaccine inventory and conducting monthly reports in all pediatric patients who were due or in need of vaccines. I ensured all instruments were clean and sterile for any procedures.

Education

Medical Assistant Certification -

American Career College
Los Angeles, CA
01.2007

High School Diploma - undefined

Elizabeth Learning Center
Cudahy, CA
01.2006

Skills

  • Bilingual
  • Good Organization Skills
  • Back Office and Front Office
  • Family Planning/OB-GYN
  • Pediatrics
  • General Medicine
  • Patient confidentiality
  • Venipuncture
  • Blood collection
  • Patient support
  • Data entry
  • Medical records handling
  • Communication

HIPAA compliance

Certification

  • PT - Phlebotomy Technician
  • Licensed Phlebotomist

Languages

Spanish
Professional Working

Timeline

Phlebotomist

LabCorp
08.2022 - Current

Medical Assistant

CareMore
01.2016 - 02.2021

Medical Assistant

JWCH, Institute
02.2013 - 11.2015

Medical Assistant

Eisner Pediatric and Family Medical Center
08.2011 - 02.2013

Medical Assistant

Family Health Care Center of Los Angeles, Inc.
08.2007 - 07.2011

High School Diploma - undefined

Elizabeth Learning Center

Medical Assistant Certification -

American Career College

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