Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Lopez Santiago

Edmonton,AB

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

22
22
years of professional experience

Work History

School Bus Driver

First Canada
Edmonton, Alberta
09.2021 - Current
  • Used navigation equipment and two-way radio while remaining focused on safety.
  • Tallied student count, mileage and fuel usage reports, forwarding to immediate supervisor for documentation purposes.
  • Maintained accurate records and reports that stated the total number of students, hours worked, and mileage.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Exhibits professional, courteous behavior in all interactions with children, parents, teachers, administrators, or anyone in the general public.
  • Communication of and adherence to Injury Prevention (IP) standards.
  • Managed time efficiently so that routes are completed within the allotted timespan.

Price Accuracy Team Member

Target Canada
Edmonton, Alberta
03.2013 - 05.2014
  • Performed regular audits of store shelves and online catalogues for accurate product information and pricing.
  • Verified price changes in the system to ensure accuracy before releasing to customers.
  • Resolved customer complaints related to incorrect or outdated pricing information quickly and efficiently.
  • Maintained records of all price changes made during each shift period according to company policy.
  • Prepared detailed reports summarizing data collected from daily price audits.
  • Created weekly reports to track pricing discrepancies and communicated results to management team.

Retail Sales Associate

Benix & Co.
Edmonton, Alberta
05.2012 - 03.2013
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Maintained records related to sales for store management.
  • Completed transactions in an efficient manner while providing excellent customer service.

Graduate Research Assistant

University of Alberta
Edmonton, Alberta
09.2002 - 11.2011
  • Designed research and experimental studies, executing research techniques, tests, and assays.
  • Utilized statistical software for data analysis and interpretation.
  • Organized, managed, and maintained databases for research projects.
  • Collaborated with faculty members on grant proposals for external funding sources.
  • Attended professional conferences to present research findings and network with peers in the field.
  • Participated in weekly lab meetings to discuss ongoing work within the lab group setting.
  • Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.

Biology Laboratory Teaching Assistant

University of Alberta
Edmonton, Alberta
09.2002 - 12.2008
  • Maintained accurate records of all laboratory activities, including attendance, grades, and lab notes.
  • Assisted in conducting laboratory experiments and demonstrations for undergraduate biology classes.
  • Answered questions from students regarding course material or lab procedures.
  • Communicated regularly with faculty members about changes or updates required for existing laboratory exercises.
  • Evaluated and documented student learning and growth.
  • Held office hours to assist students with course materials and tests.

Document Transcriber

Advanis
Edmonton, Alberta
09.2005 - 12.2006
  • Transcribed audio recordings into written documents with a high degree of accuracy and speed.
  • Proofread and edited transcribed documents to ensure accuracy and clarity.
  • Organized digital files for easy access, retrieval, and archiving.
  • Performed quality assurance checks on all completed transcripts before submission.

Education

Certificate of Technical Studies - Emergency Medical Responder

Northern Alberta Institute of Technology (NAIT)
Edmonton, AB
07-2013

Ph.D. - Plant Biology

University of Alberta
Edmonton, AB
11-2011

Bachelor of Science - Biology

Universidad De Las Americas - Puebla
Puebla, Mexico
05-2002

Skills

  • Researching skills
  • Word Processing
  • Microsoft Office expertise
  • Database entry
  • Customer Service
  • Problem-Solving
  • Interpersonal and written communication
  • Teamwork and Collaboration

Languages

Spanish
Native/ Bilingual

Timeline

School Bus Driver

First Canada
09.2021 - Current

Price Accuracy Team Member

Target Canada
03.2013 - 05.2014

Retail Sales Associate

Benix & Co.
05.2012 - 03.2013

Document Transcriber

Advanis
09.2005 - 12.2006

Graduate Research Assistant

University of Alberta
09.2002 - 11.2011

Biology Laboratory Teaching Assistant

University of Alberta
09.2002 - 12.2008

Certificate of Technical Studies - Emergency Medical Responder

Northern Alberta Institute of Technology (NAIT)

Ph.D. - Plant Biology

University of Alberta

Bachelor of Science - Biology

Universidad De Las Americas - Puebla
Diana Lopez Santiago