Diana Joyes
St. Thomas,ON
Summary
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
2026
2026
years of professional experience
Work History
Owner
Sugarr body sugaring & laser stidio
St. Thomas, ON
11.2019 - Current
- Managed daily operations of body sugaring and laser studio
- Oversaw inventory management and ordered supplies as needed.
- Developed marketing strategies to attract new clientele and retain existing customers.
- Ensured compliance with health and safety regulations in the studio.
- Scheduled appointments and coordinated client services efficiently.
- Handled customer inquiries and resolved service-related issues effectively.
- Implemented process improvements to enhance operational efficiency in the studio.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Custodian
Thames Valley District School Board
London, ON
10.2014 - 11.2019
- Maintained cleanliness in classrooms, hallways, and restrooms daily.
- Operated cleaning equipment and tools safely and efficiently.
- Assisted with setting up facilities for school events and activities.
- Reported maintenance issues to ensure timely repairs and upkeep.
- Managed waste disposal and recycling processes effectively.
Press Operator
GKN Sinter Metals
St. Thomas, ON
05.2010 - 06.2014
- Operated pressing machines to produce metal components.
- Monitored machinery for proper functioning and safety compliance.
- Adjusted machine settings based on production specifications.
- Collaborated with team members to ensure efficient workflow.
- Conducted quality checks on finished products for defects.
Production Associate
Sterling Trucks
St. Thomas, ON
02.2006 - 03.2008
- Operated machinery to assemble products efficiently and safely.
- Followed safety protocols to maintain a secure work environment.
- Loaded and unloaded materials for production processes accurately.
- Maintained cleanliness of work area to ensure compliance with standards.
- Ensured that all safety protocols were followed during the production process.
Automotive manufacturing Operator
Sterling Trucks
St. Thomas, ON
- Operated machinery to assemble truck components efficiently.
- Collaborated with team members to maintain workflow and productivity.
- Adhered to safety protocols to minimize workplace hazards and risks.
- Maintained clean work area to promote a safe manufacturing environment.
- Ensured all safety protocols were followed at all times during operation of machinery.
Education
Certified - Laser Technician
Sharplight
07.2021 - 08.2021
Certificate Received - Sugaring Course
Queen of The Nile
10.2019 - 10.2019
Some College (No Degree) - Office Administration
Fanshawe College
St. Thomas, ONSkills
- Business management
- Inventory control
- Marketing strategy
- Health compliance
- Customer service
- Client relationship building
- Problem solving
- Effective communication
- Attention to detail
- Time management
Websites
Timeline
Certified - Laser Technician
Sharplight
07.2021 - 08.2021
Owner
Sugarr body sugaring & laser stidio
11.2019 - Current
Certificate Received - Sugaring Course
Queen of The Nile
10.2019 - 10.2019
Custodian
Thames Valley District School Board
10.2014 - 11.2019
Press Operator
GKN Sinter Metals
05.2010 - 06.2014
Production Associate
Sterling Trucks
02.2006 - 03.2008
Automotive manufacturing Operator
Sterling Trucks
Some College (No Degree) - Office Administration
Fanshawe College