Diana Jimenez
Van Nuys
Summary
Dynamic Senior Associate Underwriter at Burns & Wilcox with a proven track record in risk assessment and client relationship building. Expert in training and mentoring teams, enhancing workflow efficiency, and ensuring compliance with industry standards. Recognized for delivering tailored insurance solutions and fostering long-term client partnerships through exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Associate Underwriter
Burns & Wilcox
04.2014 - Current
- Led complex insurance underwriting processes, ensuring compliance with company standards.
- Mentored junior associates on best practices in risk assessment and client management.
- Streamlined workflow procedures, enhancing efficiency in policy issuance and review.
- Collaborated with cross-functional teams to develop tailored insurance solutions for clients.
- Reviewed and analyzed policy applications, ensuring accuracy and completeness of information.
- Developed strategic relationships with clients, fostering loyalty and long-term partnerships.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Trained and supported new team members, maintaining culture of collaboration.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Analyzed underwriting guidelines to ensure compliance with industry standards and company policies.
Education
High School Diploma -
Skills
- Training and mentoring
- Performance monitoring
- Team leadership
- Team supervision
- Time management
- Customer service
- Decision-making
- Attention to detail
- Relationship building
- New hire training
- Computer skills
- Client engagement
- Customer relationship management (CRM)
- Management support
- Policy implementation
- Sales techniques
- Multitasking and organization
Certification
P&C License
Timeline
Senior Associate Underwriter
Burns & Wilcox
04.2014 - Current