Diana Jacobus
Sacramento
Summary
Dynamic International Commerce Analyst with a proven track record at Sanhua Automotive Mexico, adept at enhancing operational efficiency through predictive analytics and comprehensive documentation. Skilled in MS Excel and analytical thinking, I successfully resolved shipment delays and improved team performance, ensuring seamless logistics across borders.
Overview
5
5
years of professional experience
Work History
International Comerce Analyst
Sanhua Automotive Mexico
08.2021 - 09.2023
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies.
- Resolved shipment delays by proactively identifying potential issues and working closely with carriers to find solutions.
- Assisted in the training of new hires, sharing expertise in customs processes and systems to improve team performance.
- Managed complex cargo shipments, coordinating logistics across USA-MEX / CHN-MEX borders for seamless delivery.
- Reduced processing time for shipments by effectively communicating with carriers and customers.
Customs Clerk
Rodriguez Gil Logistics
11.2020 - 07.2021
- Resolved shipment delays by proactively identifying potential issues and working closely with carriers to find solutions.
- Coordinated with mexican government agencies for required permits or licenses in support of clients'' unique shipping needs.
- Provided guidance to clients regarding complex import/export regulations, ensuring their shipments met all necessary requirements for smooth customs clearance.
Receptionist
Coahuila Motors
02.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Education
Bachelor of International Business - Import/Export Process
Universidad Vizcaya De Las Americas
Saltillo, Mexico04-2021
Skills
- Microsoft office
- Analytical thinking
- MS Excel
- Time management
- Documentation and reporting
- Report preparation
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
International Comerce Analyst
Sanhua Automotive Mexico
08.2021 - 09.2023
Customs Clerk
Rodriguez Gil Logistics
11.2020 - 07.2021
Receptionist
Coahuila Motors
02.2019 - 03.2020
Bachelor of International Business - Import/Export Process
Universidad Vizcaya De Las Americas
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