Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana J. Dobbins

La Mesa,CA

Summary

Highly motivated and detail-oriented Office Manager with over 22 years of experience supporting senior executives and managing office operations across diverse industries. Adept in HR, payroll, bookkeeping, event planning, and team leadership. Recognized for exceptional organizational, communication, and problem-solving skills. Thrives in fast-paced environments, balancing strategic oversight with hands-on execution.

Overview

22
22
years of professional experience

Work History

Office Manager

Certified Restoration, Inc.
02.2019 - 04.2025
  • Lead daily office operations including HR, accounts receivable, and administrative functions.
  • Collaborate with bookkeepers to ensure accurate financial records and payroll processing.
  • Develop annual budgets and present reports during monthly manager meetings.
  • Support customer relations efforts in partnership with the marketing team.
  • Coordinate scheduling, correspondence, and job file management.
  • Partner with owner on strategic planning and quarterly business reviews.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Office Administrator

Water Sports Industry Association
01.2016 - 01.2019
  • Managed A/P and A/R, processed payroll, prepared 1099s, and bank transactions.
  • Created financial reports and annual budgets for executive stakeholders and CPAs.
  • Organized major events and served as liaison with venues and attendees.
  • Maintained daily office functions and oversaw communications and data entry.
  • Recorded and transcribed board meeting minutes.

Office Manager

Geriatric Management LLC
01.2009 - 01.2016
  • Designed employee manual and standardized office procedures.
  • Managed EMS software and reconciled 200+ bank accounts monthly.
  • Prepared legal documents and budgets for guardianship cases.
  • Supervised HR functions, staff onboarding, and scheduling.
  • Handled QuickBooks accounting, petty cash, and vendor relations.

Administrative Assistant

Jack Jennings & Sons
01.2007 - 01.2009
  • Managed multi-line phone system and created work orders and spreadsheets.
  • Provided support for multiple construction projects and maintained documentation.
  • Handled general clerical duties and vendor correspondence.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Office Manager

Trovillion Construction
01.2005 - 01.2007
  • Directed project managers and staff, managed AP/AR in QuickBooks.
  • Oversaw rental properties and handled tenant relations and rent collection.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Office Manager

New Life Fellowship
01.2003 - 01.2005
  • Advanced from receptionist to Office Manager within one year.
  • Supervised maintenance and daycare payroll processes.
  • Coordinated women's events and transcribed dictation for church leaders.

Education

Bachelor of Science - Business Management

Colorado State University
Global
01.2021

Associate of Arts -

Grossmont-Cuyamaca Community College
El Cajon, CA
06.1997

Skills

  • Office Tools: MS Office (Word, Excel, PowerPoint), Multi-line phone systems
  • Accounting & Admin: QuickBooks (Certified Level 1 & 2), Payroll, A/P & A/R
  • Software: Encircle, Trello, Click-up, Basecamp, Dash, Gazingle, HubSpot, Xactimate, EMS
  • Typing & Transcription: 70 WPM
  • Project & Team Management: Scheduling, training, HR operations, event planning

Timeline

Office Manager

Certified Restoration, Inc.
02.2019 - 04.2025

Office Administrator

Water Sports Industry Association
01.2016 - 01.2019

Office Manager

Geriatric Management LLC
01.2009 - 01.2016

Administrative Assistant

Jack Jennings & Sons
01.2007 - 01.2009

Office Manager

Trovillion Construction
01.2005 - 01.2007

Office Manager

New Life Fellowship
01.2003 - 01.2005

Bachelor of Science - Business Management

Colorado State University

Associate of Arts -

Grossmont-Cuyamaca Community College
Diana J. Dobbins