Diana Hernandez
North Hills
Summary
Dedicated and adaptable professional with experience in cash handling and customer service. Skilled in training new team members and fostering a collaborative environment to enhance team performance and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier/Cash Officer
Marshalls Retail Store
North Hills
08.2021 - Current
- Handled cash, credit, and gift card transactions securely, maintaining financial integrity.
- Processed customer transactions accurately, ensuring smooth checkout experience.
- Assisted customers with product inquiries, enhancing overall shopping satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of checkout area throughout shifts.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Participated in training sessions on proper cash handling techniques and security protocols.
Education
Associate of Arts - Spanish Language And Literature
Los Angeles Mission College
Sylmar, CA06-2026
Skills
- Customer service
- Bilingual communication
- Multitasking
- Team collaboration
- Friendly, positive attitude
Languages
English
Professional
Spanish
Professional
Timeline
Cashier/Cash Officer
Marshalls Retail Store
08.2021 - Current
Associate of Arts - Spanish Language And Literature
Los Angeles Mission College