Diana Hernandez
Colton
Summary
Highly motivated worker with extensive customer service and sales experience. Outgoing sales professional with track record learning beyond what is told to do or is taught. Always willing to learn something new while helping others in the process of working. Consistently recognized for sales performance and excellence in customer service.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Burlington
04.2025 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Have learned more than just being a sales associate
- learned about receiving, inventory, markdowns, cashier, and projects
Cashier
Burlington
04.2025 - Current
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
Yearbook Staff Member
Yearbook Advisor
08.2022 - 05.2025
- Coordinated with clubs to establish allotted pages, photographs required and accompanying text.
- Attended school events as photographer and videographer.
- Edited writing and checked photographs to detect errors or unauthorized content.
- Arranged yearbook to cover different aspects of school life.
- attended school events and took pictures
- would edit the photos and upload
- help social media with the photos
Volunteer
Pink Parade Run
10.2024 - 10.2024
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Educated young people about strategies for driving discussions and promoting social changes.
- supported those who ran or walked for breast cancer awareness month
- walked and ran myself supporting those who have survived breast cancer
Volunteer
Mission Inn Run
10.2024 - 10.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Babysitter
Family Friends
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
Education
High School Diploma - Business Administration Real-Estate And Law
California State Polytechnic University, Pomona
Pomona, CAHigh School Diploma -
Norte Vista High School
Riverside, CA05-2025
Skills
- Park supervision
- Overnight care
- Behavior monitoring
- Routine management
- Responsible driver
- Creative problem solving
- Homework assistance
- Discipline
- Child development
- Time management
- Attention to detail
Timeline
Sales Associate
Burlington
04.2025 - Current
Cashier
Burlington
04.2025 - Current
Volunteer
Pink Parade Run
10.2024 - 10.2024
Volunteer
Mission Inn Run
10.2024 - 10.2024
Yearbook Staff Member
Yearbook Advisor
08.2022 - 05.2025
Babysitter
Family Friends
High School Diploma - Business Administration Real-Estate And Law
California State Polytechnic University, Pomona
High School Diploma -
Norte Vista High School