Diana Harris
Terrace,Canada
Summary
Multilingual cultural assistant skilled in graphic design software, adept at researching potential event venues and providing setup and breakdown assistance. Experienced lead barista with strong inventory management and sales reporting abilities. Customer service-focused sales associate with extensive product knowledge and expertise in display organization. Demonstrates collaborative leadership, cultural sensitivity, and a talent for artistic expression.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cultural Assistant
Wilp sa Satxw
02.2022 - 03.2024
- Developed promotional materials for cultural events, showcasing proficiency in graphic design software
- Researched potential venues for future events, illustrating research aptitude and creativity
- Assisted with the setup and breakdown of event spaces, displaying physical agility and stamina
Lead Barista
Starbucks Sobeys
01.2019 - 03.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Sales Associate
Ardene
04.2016 - 08.2018
- Performed cleaning tasks, keeping store neat and organized
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Organized merchandise displays to promote higher levels of customer engagement
- Performed cash register operations accurately according to company guidelines
- Provided accurate information about products, prices and availability both in person and over the phone
- Built relationships with potential customers by providing helpful advice on product selection
- Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
Education
Graduate Certificate - Trauma And Greif
Transformations
Prince George, BC12-2024
Certificate - Knowledge Sharers
Kermode Friendship Society
Terrace, BC12-2024
Graduate Certificate - Spiritual Healing
The Wilp Sa Satxw
Kitwanga, BC08-2023
Bachelor of Arts - Applied Psychology
Coast Mountain College
Terrace06-2021
Associate of Arts - First Nations Studies
Coast Mountain College
Terrace, BC05-2019
Skills
- Collaborative leadership
- Cultural sensitivity
- Multilingual proficiency
- Artistic expression
- Research
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Adaptability and flexibility
- Professionalism
- Active listening
- Analytical thinking
- Emotional awareness
Languages
Spanish
Limited Working
Certification
- Peer Support Specialist Certification – Various state health departments or non-profit organizations.
- Certified Addiction Counselor (CAC) - Association for Addiction Professionals.
Timeline
Cultural Assistant
Wilp sa Satxw
02.2022 - 03.2024
Lead Barista
Starbucks Sobeys
01.2019 - 03.2021
Sales Associate
Ardene
04.2016 - 08.2018
Graduate Certificate - Trauma And Greif
Transformations
Certificate - Knowledge Sharers
Kermode Friendship Society
Graduate Certificate - Spiritual Healing
The Wilp Sa Satxw
Bachelor of Arts - Applied Psychology
Coast Mountain College
Associate of Arts - First Nations Studies
Coast Mountain College
Similar Profiles
Sarah MillingtonSarah Millington
Dental Assistant at SA Dental Service, Berri SADental Assistant at SA Dental Service, Berri SA
Gaëlle RosaGaëlle Rosa
Comptable client at Equans Techniques SA - Engie - Minerg-Appelsa Services SAComptable client at Equans Techniques SA - Engie - Minerg-Appelsa Services SA
Evangeline TayEvangeline Tay
Senior Sales & Beauty Advisor at Hong Kong Sa Sa(M) SDN .BHD.Senior Sales & Beauty Advisor at Hong Kong Sa Sa(M) SDN .BHD.