Diana Guzman

Expertise in managing multiple task in a fast-paced environment

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
• Maintained a safe working environment through proper use of cleaning products and equipment.

• Primarily responsible for fulfilling orders for delivery
• Selected and picked customer orders with accuracy.
• Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
• Performed daily inventory to ensure accuracy of product and shipment
• Received new stock and input values into computer system.

• Oversaw daily operations, ensuring team adherence to quality and safety standards.
• Developed and implemented process improvements, enhancing operational efficiency and reducing costs.
• Performed inventory and recorded all supplies
• Performed excellent customer service
• Interviewed, hired, trained, and scheduled 10+ employees, performed terminations as necessary
• Attended conference calls and ensure steady communication among all employees and supervisors