Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline
Generic

Diana Gabriel

White Rock,BC

Summary

Compassionate healthcare Administrator/ RN., BSc Nursing with accomplished background inspiring, motivating and leading teams to make effective decisions. Skilled at analyzing complex problems and implementing practical solutions. Strategic and committed to fostering culture of responsibility and accountability. Collaborative candidate eager to apply strong leadership and decision-making skills. Smart with good understanding about strategic planning, financial oversight and governance. Collaborative and committed to creating vision for future.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Board Member

Chimo Community Services
11.2023 - Current
  • Enhanced board effectiveness by implementing innovative strategies and best practices.
  • Streamlined decision-making processes for improved company performance and growth.
  • Championed risk management initiatives, resulting in a more resilient organization.
  • Drove strategic planning efforts to align with company vision and long-term objectives.
  • Served as a strong advocate for corporate social responsibility, influencing positive community impact.
  • Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
  • Developed comprehensive succession plans for board leadership transitions, ensuring continuity of governance excellence.
  • Engaged with shareholders on key matters, maintaining transparency and trust among stakeholders.
  • SParticipated in corporate governance training programs to stay current on best practicess.

Clinical Operations Manager

Fraser Health Authority
07.2022 - 02.2024
  • Collaborated with cross-functional teams to develop comprehensive care plans for patients, improving treatment outcomes.
  • Developed key performance indicators to monitor departmental progress and identify areas for improvement.
  • Established effective communication channels between departments, fostering a collaborative work environment.
  • Spearheaded process improvement initiatives that resulted in increased efficiency and improved patient care quality.
  • Coordinated multidisciplinary team meetings to discuss complex cases and devise individualized treatment plans for patients.
  • Oversaw daily operations of the clinic, including staff scheduling, patient flow management, and facility maintenance.
  • Recruited trained, and mentored new employees, fostering their professional development within the organization.
  • Conducted performance evaluations for staff members, identifying strengths as well as areas for growth and improvement opportunities.
  • Created a safe work environment by enforcing workplace safety policies and conducting regular risk assessments.
  • Developed strategic partnerships with external stakeholders such as pharmaceutical companies or other healthcare providers to expand services offered.
  • Evaluated and analyzed patient feedback to identify gaps in service delivery, implementing effective solutions that led to increased satisfaction rates.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.

Health Services Manager

PHSA - Corrections
03.2021 - 09.2022
  • Improved patient satisfaction by implementing efficient scheduling and appointment systems.
  • Enhanced overall performance of the facility through the development and implementation of new policies and procedures.
  • Streamlined communication between departments by establishing regular meetings and reporting structures.
  • Reduced operational costs with thorough budget analysis and resource allocation adjustments.
  • Increased staff retention rates by implementing comprehensive training programs and fostering a positive work environment.
  • Optimized patient care quality by regularly reviewing treatment plans and adjusting as needed based on individual needs.
  • Strengthened relationships with community partners, resulting in increased referrals for health services.
  • Managed a team of medical professionals, ensuring compliance with industry standards and regulations.
  • Facilitated interdepartmental collaboration to streamline processes and enhance service delivery.
  • Developed key performance indicators to measure departmental success, leading to targeted improvements in areas requiring attention.
  • Oversaw facility expansion projects, ensuring timely completion within budget constraints.
  • Evaluated staff performance regularly, providing constructive feedback for professional growth opportunities.
  • Spearheaded initiatives aimed at improving overall employee morale, resulting in reduced turnover rates.
  • Coordinated continuing education opportunities for staff members to stay current on industry best practices and trends.
  • Negotiated contracts with vendors and suppliers, securing optimal pricing for necessary resources without compromising quality or service levels.
  • Conducted risk assessments to identify potential areas of concern within the facility, developing action plans accordingly to mitigate issues proactively.
  • Established an effective emergency response plan to ensure prompt action during critical situations while maintaining patient safety as a top priority.
  • Collaborated closely with other healthcare managers across the organization to share best practices and implement synergistic strategies for improved service delivery.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Director of Care

Trillium Bevan Village
10.2019 - 03.2021
  • Enhanced patient care quality by implementing innovative strategies and initiatives.
  • Streamlined care processes for increased efficiency and improved patient outcomes.
  • Developed strong interdisciplinary team collaboration with a focus on continuous improvement in care delivery.
  • Mentored nursing staff, fostering professional growth and enhanced clinical skills.
  • Implemented evidence-based practices to optimize patient care standards and protocols.
  • Managed department budget, ensuring cost-effective allocation of resources without compromising quality of care.
  • Built strong relationships with stakeholders to facilitate communication and collaboration across the organization.
  • Established performance metrics to monitor progress toward departmental goals and drive ongoing improvements.
  • Led efforts to maintain regulatory compliance, resulting in successful accreditation reviews and surveys.
  • Coordinated interdisciplinary team meetings, fostering open communication channels for effective patient-centered decisionmaking.
  • Championed a culture of safety, promoting adherence to best practices in infection control and risk management.
  • Recruited top talent in nursing staff, ensuring appropriate staffing levels while maintaining high-quality care standards.
  • Promoted a positive work environment through effective leadership and support for staff development opportunities.
  • Collaborated with executive leaders to develop strategic plans aligned with organizational objectives.
  • Reduced hospital readmissions through proactive discharge planning and coordination of post-acute care services.
  • Evaluated emerging trends in healthcare delivery models, incorporating best practices into organizational policies as appropriate.
  • Upheld ethical principles in all aspects of decision-making, fostering an environment where patients'' rights were respected and protected.
  • Served as a key liaison between the nursing department and other disciplines within the organization, ensuring seamless integration of services.
  • Directed staff development by planning and conducting in-service classes, leadership training and orientation programs.
  • Assisted in daily rounds to observe residents and confirm met health needs.

Director of Care

Sage Hill Retirement Residence
03.2016 - 10.2019
  • Enhanced patient care quality by implementing innovative strategies and initiatives.
  • Streamlined care processes for increased efficiency and improved patient outcomes.
  • Developed strong interdisciplinary team collaboration with a focus on continuous improvement in care delivery.
  • Mentored nursing staff, fostering professional growth and enhanced clinical skills.
  • Implemented evidence-based practices to optimize patient care standards and protocols.
  • Managed department budget, ensuring cost-effective allocation of resources without compromising quality of care.
  • Built strong relationships with stakeholders to facilitate communication and collaboration across the organization.
  • Established performance metrics to monitor progress toward departmental goals and drive ongoing improvements.
  • Led efforts to maintain regulatory compliance, resulting in successful accreditation reviews and surveys.
  • Coordinated interdisciplinary team meetings, fostering open communication channels for effective patient-centered decisionmaking.
  • Championed a culture of safety, promoting adherence to best practices in infection control and risk management.
  • Collaborated with executive leaders to develop strategic plans aligned with organizational objectives.
  • Recruited top talent in nursing staff, ensuring appropriate staffing levels while maintaining high-quality care standards.
  • Promoted a positive work environment through effective leadership and support for staff development opportunities.
  • Partnered with community organizations to enhance public relations and promote awareness of services offered by the facility.
  • Oversaw the implementation of new technology solutions that streamlined documentation processes and improved workflow efficiency for nursing staff members.
  • Evaluated emerging trends in healthcare delivery models, incorporating best practices into organizational policies as appropriate.
  • Served as a key liaison between the nursing department and other disciplines within the organization, ensuring seamless integration of services.
  • Upheld ethical principles in all aspects of decision-making, fostering an environment where patients'' rights were respected and protected.
  • Directed staff development by planning and conducting in-service classes, leadership training and orientation programs.
  • Assisted in daily rounds to observe residents and confirm met health needs.
  • Supervised 135-member nursing team and assigned daily tasks to provide quality health care services to patients.

President and CEO

Medline School Of Allied Health Professions
04.2011 - 09.2019
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Led successful merger negotiations, resulting in expanded market share and increased profitability.
  • Championed corporate social responsibility initiatives, fostering goodwill within the community and industry.
  • Implemented robust financial controls to increase transparency, reduce risk, and optimize resource allocation.
  • Spearheaded talent acquisition efforts, attracting top-tier talent to build a high-performing team.
  • Directed change management initiatives that aligned employees with evolving business objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Influenced key stakeholders through effective communication strategies that garnered support for critical projects.
  • Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
  • Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
  • Adopted cutting-edge technologies to improve productivity levels within the organization.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Designed employee development programs that enhanced skill sets while retaining top performers.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Supported project management team for optimal performance.
  • Reduced operational costs through strategic cost management initiatives.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Established innovative policies to improve organizational performance and increase customer satisfaction.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
  • Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
  • Employed optimal safety practices to reduce worksite complaints and hazards.
  • Led operational team in development, rollout, and management of new product lines.
  • Spearheaded development and implementation of distributed organizational structure to increase efficiency.
  • Facilitated communication between departmental teams and stakeholders to build consensus.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Managed financial, operational and human resources to optimize business performance.

Education

Bachelor of Science - Nursing

University of Calgary
Calgary, AB
10.2005

Associate of Science - Nursing

Lethbridge College
Lethbridge, AB
08.1989

Skills

  • Policy Evaluation
  • Operations Management
  • Policy Development
  • Regulatory Compliance
  • Conflict Mediation
  • Operational Efficiency
  • Risk Reduction
  • Industry Expertise
  • Strategic Planning
  • Financial Administration
  • Leadership Experience
  • Talent Development
  • Strategic Thinking
  • Organizational Leadership
  • Diversity and Inclusion

Accomplishments

-Excellence in Psychiatric Nursing award

-woman of the year aware - International Federation of Female Professionals

_ arbitration and mediation training and certification -member of the International Critical Incident Foundation

Train the Trainer - Critical Incident Stress Debriefing, Peer Support Counseling Techniques

Languages

English
Native or Bilingual

Affiliations

  • Spearheaded CISM Associates - Critical Incident Stress Management and Debriefing for Law Enforcement, First Responders, etc.
  • Keynote speaker - National Chiefs of Police Conference, Alberta Corrections, Alberta Teachers Association, JRC, NovaTel, City of Lethbridgee
  • Correctional Institution Educator for Inmates - Lifeskills

Certification

-liscenced member of BCCNM

multiple certifications in various areas, provided on request

Timeline

Board Member

Chimo Community Services
11.2023 - Current

Clinical Operations Manager

Fraser Health Authority
07.2022 - 02.2024

Health Services Manager

PHSA - Corrections
03.2021 - 09.2022

Director of Care

Trillium Bevan Village
10.2019 - 03.2021

Director of Care

Sage Hill Retirement Residence
03.2016 - 10.2019

President and CEO

Medline School Of Allied Health Professions
04.2011 - 09.2019

Bachelor of Science - Nursing

University of Calgary

Associate of Science - Nursing

Lethbridge College

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Diana Gabriel