Detail-oriented professional with expertise in customer service, cash handling, and inventory management. Proven ability to manage high-volume orders while ensuring operational efficiency and quality assurance.
Overview
7
7
years of professional experience
4
4
Certifications
Work History
Barista
Doubletree By Hilton
Irvine
10.2025 - Current
Oversaw Hotel Cafe operations independently
Handled high volume orders while delivering high quality international oriented customer service.
Restocked inventory items and communicated customer preferences and operational needs to upper management.
Processed thousands of transactions via POS system, ensuring accuracy.
Achieved a 98/100 score on hotel inspections, for cleanliness, organization, and compliance standards.
Reseller Car Parts
Self Employed
San Bernardino
12.2023 - Current
Maintained inventory and coordinated shipping/returns to ensure timely delivery and customer satisfaction
Utilized online platforms and digital tools
• Developed marketing content and managed social media presence to drive engagement, brand recognition, and revenue
• Proficient with Excel, Word. Expert in POS Systems, Cash Handling, Customer Service, and Phone Etiquette
Receptionist
Saddleback Chapel
Tustin
12.2020 - 12.2023
Greeted visitors and provided them with assistance.
Maintained a neat reception area by organizing materials and tidying up furniture.
Performed data entry tasks into various computer systems accurately and promptly.
Maintained daily calendars, set appointments with clients and planned daily office events.
Processed payments and updated accounts to reflect balance changes.
Barista
Starbucks
Tustin
09.2018 - 05.2019
Achieved fastest drive thru service times in Southern California by optimizing workflow and team coordination.
Prepared and served a variety of coffee and tea beverages.
Assisted customers with menu selections and product recommendations.
Handled cash transactions and processed payments accurately.
Maintained cleanliness of work area and equipment throughout shifts.