Diana Franco
Toronto,Canada
Summary
Dependable coordinator with exceptional office management and administrative support skills. Effective communicator and collaborator with diverse individuals, ensuring seamless operations and timely task completion. Skilled in prioritizing competing demands, meeting deadlines, and maintaining high accuracy and attention to detail.
Overview
13
13
years of professional experience
Work History
Premium Services Coordinator
American Airlines
11.2013 - Current
- Enter data, generate reports, and produce tracking documents.
- Provide administrative support including staff scheduling and payroll
- Process and manage accounts payable transactions accurately and efficiently
- Ensure compliance with federal regulations and company policies regarding travel and security
- Communicate effectively with internal and external stakeholders to provide necessary information
- Improve team productivity with regular communication and progress updates, fostering a collaborative work environment
Flight Attendant
Air Transat
04.2011 - 09.2013
- Delivered outstanding customer service by addressing passenger needs and ensuring their comfort during the flight
- Trained in emergency evacuation procedures, CPR, and first aid
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
Education
Diploma - Accounting & Computer Applications
CDI College
Toronto, ONSkills
- Data Management & Reporting
- MS Office & QuickBooks
- Analytical Thinking & Problem Solving
- Safety Protocols & Quality Compliance
- Invoicing & Accounts Payable
- Work Planning and Prioritization
- Relationship Building
- Customer Service
Languages
Spanish
Affiliations
- Health & Safety Committee - American Airlines
Timeline
Premium Services Coordinator
American Airlines
11.2013 - Current
Flight Attendant
Air Transat
04.2011 - 09.2013
Diploma - Accounting & Computer Applications
CDI College
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