Diana Fortier
Sales Associate
Toronto,Ontario
Summary
Reliable and upbeat indiviual, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Sales Associate
Ren's Pets
Toronto, ON, Ontario
06.2023 - 10.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
SALES ASSOCIATE
REITMENS
06.2022 - 12.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Streamlined checkout process for increased efficiency and reduced waiting times.
SALES ASSOCIATE
LINEN CHEST
08.2019 - 01.2022
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
FRONT DESK CLERK
NISNAWBE HOMES
07.2017 - 04.2019
- Answering phones; directing calls to appropriate tenants and departments
- Screening and reporting in-house incidents
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Enhanced workplace safety by conducting regular equipment checks and maintenance.
- Enhanced site security by implementing surveillance systems and conducting regular patrols.
GRAPHICS COORDINATOR
SOMERSET ENTERTAINMENT LTD.
09.1998 - 01.2012
- Streamlined workflow processes to increase efficiency and meet tight deadlines consistently, ensuring timely delivery of high-quality graphics.
- Enhanced project efficiency by streamlining communication channels and implementing strategic coordination techniques.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Streamlined warehouse processes for increased efficiency by implementing new inventory control systems and procedures.
- Collaborated with team members to ensure smooth workflow, resulting in timely project completions.
Education
GED -
WEST PARK VOCATIONAL
Toronto, ONSkills
- Payment Processing
- POS System Operation
- Excellent People Skills
- Professional Demeanor
- Organization Techniques
- Attention to Detail
- Problem Solving
- Computer Skills
- Strong Work Ethic
- Answering Phones
- Shipping and Receiving Packages
- Multitasking and Organization
References
Available Upon Request
Languages
English
Professional Working
Timeline
Sales Associate
Ren's Pets
06.2023 - 10.2023
SALES ASSOCIATE
REITMENS
06.2022 - 12.2022
SALES ASSOCIATE
LINEN CHEST
08.2019 - 01.2022
FRONT DESK CLERK
NISNAWBE HOMES
07.2017 - 04.2019
GRAPHICS COORDINATOR
SOMERSET ENTERTAINMENT LTD.
09.1998 - 01.2012
GED -
WEST PARK VOCATIONAL
Similar Profiles
Michelle LevittMichelle Levitt
Store Manager at Ren's PetsStore Manager at Ren's Pets
Jason RoseJason Rose
Team Lead at Ren's PetsTeam Lead at Ren's Pets
Caleb LeCaleb Le
Shift Lead at Ten Ren's Tea TimeShift Lead at Ten Ren's Tea Time