Diana Flores
Sherman Oaks
Summary
Dynamic Interline Agent at Lax, adept at facilitating seamless passenger and baggage transfers. Expert in logistics coordination and documentation management, ensuring timely resolutions for delayed luggage. Recognized for exceptional customer service and strong communication skills, enhancing overall travel experiences in fast-paced airport environments.
Overview
2
2
years of professional experience
Work History
Agent Interline
Lax
11.2023 - Current
An Interline Agent
facilitates smooth passenger and baggage transfers between different airlines, handling documentation, coordinating logistics, and resolving issues to ensure seamless connections, requiring strong communication, organization, and physical ability for fast-paced airport environments. Key duties include driving baggage carts (TUGs), scanning bags, understanding bag tags, adhering to strict safety protocols, and providing customer service for re-routing or assistance, especially with delayed/mismatched luggage.
Education
GED -
Universidad Del Salvador
El Salvador Skills
- Baggage handling
- Customer service
- Documentation management
- Logistics coordination
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Agent Interline
Lax
11.2023 - Current
GED -
Universidad Del Salvador