Diana Figueroa
Orosi
Summary
Dynamic and results-driven professional with a strong background in customer service and sales support at Five Below. Proven ability to enhance inventory management and foster team collaboration. Recognized for exceptional listening skills and a commitment to maintaining an organized workspace, ensuring a positive experience for customers and colleagues alike.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Sales Associate
Five Below
09.2024 - 05.2025
- Assisted customers in product selection, providing exceptional service and support.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Collaborated with team members to ensure store cleanliness and visual merchandising standards.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environment.
- Answered customer questions about sizing, accessories, and merchandise care.
Receptionist
Cutler-Orosi Wastewater Treatment
11.2023 - 12.2023
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Processed incoming and outgoing mail, ensuring timely delivery of important communications.
- Maintained office supplies inventory, coordinating reorders to support operational needs.
- Assisted in data entry tasks, contributing to accurate record-keeping and documentation processes.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Customer Service Representative
Dinuba Medical Supply
03.2022 - 11.2023
- Assisted in maintaining accurate inventory records and stock levels for efficient operations.
- Collaborated with sales team to identify customer needs and enhance service offerings.
- Developed solutions for complex customer issues, improving overall resolution efficiency.
Education
High School Diploma -
Lovell High School
Cutler, CASkills
- Customer service
- Sales support
- Inventory management
- Stock replenishment
- Team collaboration
- Data entry accuracy
- Office supply coordination
- Time management skills
- Clean and organized workspace
- Listening skills
Languages
English
Native or Bilingual
Timeline
Sales Associate
Five Below
09.2024 - 05.2025
Receptionist
Cutler-Orosi Wastewater Treatment
11.2023 - 12.2023
Customer Service Representative
Dinuba Medical Supply
03.2022 - 11.2023
High School Diploma -
Lovell High School