Open To Work
Diana Falcon
San Diego,CA
Work Preference
Job Search Status
Open to workDesired start date: Flexible
Desired Job Title
Acquisitions Analyst/Office AdministratorSales AssociateAuctioneerOffice Administrative/Personal AssistantMentorWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteHybridLocation: San Diego, CA
Open to relocation: No
Salary Range
85000/yr - 200000/yrImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offPaid sick leaveStock Options / Equity / Profit SharingPersonal development programsCareer advancementHealthcare benefitsSummary
Accomplished leader with a strong foundation in organizational management and customer relationship strategies. Combines effective problem-solving and planning abilities to optimize team performance and client satisfaction. Recognized for delivering tailored solutions that drive profitability and enhance operational efficiency.
Overview
2023
2023
years of professional experience
Work History
Family Service Counselor
Glen Abbey Park and Mortuary
Bonita
2023 - 2026
- Achieve and exceed sales targets, regularly producing $100K+ in monthly revenue through strategic prospecting and relationship management.
- Presented burial, cremation, and memorial packages, converting prospects into clients through persuasive communication.
- Uncovered client needs, positioned tailored solutions, and closed high‑value contracts with a focus on professionalism.
- Combined empathetic client service with strong business acumen to enhance client satisfaction and drive profitability.
- Licensed Funeral & Cemetery Sales Specialist with proven ability to drive revenue in a highly sensitive market.
Acquisitions Analyst/Office Administrator
Wedgewood
Redondo Beach
04.2019 - 12.2022
- Reviewed costs, expenses and revenues associated with construction projects and purchasing of properties.
- Managed scheduling and resource allocation for San Diego team, ensuring timely operations and calendar effectiveness.
- Resolved issues and managed multiple tasks through effective planning and process management.
- Collaborated with team members, contractors, and agents to ensure project alignment and effective communication.
Sales Associate
Lucky Dutch Juice Co.
San Diego
01.2017 - 03.2020
- Handled customer inquiries and resolved issues, ensuring positive experiences and satisfaction.
- Maintained up-to-date knowledge of product and service offerings, serving as an informational resource for customers and team members.
- Answered incoming telephone calls, providing accurate information about store, products, and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Auctioneer
123 posting
El Cajon
02.2012 - 02.2019
- Verified buyer funds up to $5 million, ensuring professional and friendly interactions
- Oversaw all buyer interactions and information sharing; trained new employees on best practices for buyer engagement
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
- Master certified in the proprietary "inverted triangle" method of sales and operations
- Managed accounting transactions totaling $20 million a month
Office Administrative/Personal Assistant
Management Broker's Inc
Beverly Hills
06.2017 - 11.2017
- Determined nature and purpose of visits, directing or escorting visitors to specific destinations
- Answered telephones, provided information to callers, took messages, and transferred calls to appropriate individuals
- Managed executive schedules and coordinated appointments for upper management.
- Organized office files and maintained document control for easy access.
- Facilitated communication between departments to ensure information flow.
Mentor
Ascend Healthcare
Los Angeles
06.2017 - 11.2017
- Facilitated client participation in social, recreational, and therapeutic activities to strengthen interpersonal skills and foster social relationships
- Informed supervisor about suspected domestic abuse and family issues affecting clients' progress.
- Guided new healthcare staff in best practices and patient care techniques.
- Developed training materials for mentoring programs and skill development workshops.
- Facilitated group discussions to enhance team collaboration and problem-solving skills.
ProjectCORE Administrative Assistant and Presenter
ProjectCORE
San Diego
12.2016 - 06.2017
- Operated audio-visual aids and equipment to enhance presentation effectiveness
- Provided administrative support, including proofreading, transcribing handwritten notes, and delivering running commentaries for event activities
- Resolved customer and student complaints through active listening and tailored solutions
Counsellor
Justifi
Jerusalem
12.2016 - 01.2017
- Facilitated self-discovery by providing tools and examples for recognizing personal values and decision-making processes
- Coordinated volunteer opportunities, including teaching English to young students, painting buildings, and sharing personal talents with local students
- Provided emotional support to clients in individual and group counseling sessions.
- Developed personalized treatment plans based on client needs and progress.
- Facilitated workshops on coping strategies and life skills development.
Education
GED -
01-2010
College for Women -
Post-graduate seminary fellowship in Judaic studies, covering a wide range of topics including metaphysics,philosophy,leadership,ethics, and communication.
Extracurricular Development - Personal Development
ProjectCOREProjectCOREProjectCOREThe Path for Work and Life seminars answers 3 Questions
Who am I? Why am I here? What's next?
Skills
- Crisis intervention
- Case Management Techniques
- Empathetic Communication
- Social Media management
- Customer relationship management
- Project management
- Exceptional attention to detail
- Team collaboration
- Microsoft and Mailchimp expertise
- Conflict resolution
Timeline
Acquisitions Analyst/Office Administrator - Wedgewood
04.2019 - 12.2022
Office Administrative/Personal Assistant - Management Broker's Inc
06.2017 - 11.2017
Mentor - Ascend Healthcare
06.2017 - 11.2017
Sales Associate - Lucky Dutch Juice Co.
01.2017 - 03.2020
ProjectCORE Administrative Assistant and Presenter - ProjectCORE
12.2016 - 06.2017
Counsellor - Justifi
12.2016 - 01.2017
Auctioneer - 123 posting
02.2012 - 02.2019
Family Service Counselor - Glen Abbey Park and Mortuary
2023 - 2026
Grossmont Adult School - GED,
Neve Yerushalayim - College for Women,
The Path For Work And Life - Extracurricular Development , Personal Development