Diana Diaz
Pomona
Summary
Highly motivated individual with desire to take on a new challenge.
Strong work ethic, adaptability, exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2017
2017
years of post-secondary education
Work History
Shipping Clerk
Picking And Packing
Ontario
01.2024 - 08.2024
- Processed incoming shipments and verified accuracy of items received.
- Prepared orders for shipment, ensuring proper packaging and labeling.
- Maintained inventory records using warehouse management software systems.
- Maintained inventory of shipping materials and supplies.
Customer Service Representative
Access call center
La Puente
02.2023 - 08.2023
- Assisted customers with inquiries and resolved issues effectively.
- Managed high-volume calls while maintaining a positive attitude.
- Documented customer interactions in the support system accurately.
- Answered customer inquiries and provided accurate information regarding products and services.
Licensed Nail Technician
Nail Tech & Massage
Pomona
04.2017 - 01.2023
- Provided professional nail care services to diverse clientele.
- Maintained cleanliness and sanitation of tools and workstations.
- Met with clients to discuss needs, service preferences and special requests.
- Advised clients on nail care and use of products and colors.
Education
Garey High School
Pomona, CaliforniaSkills
- Time management
- Wireframe creation
- Content creation
- Customer service
- Credit and cash transactions
- Cash handling
- Verbal and writing communication
- Media communication
- Social media management
Timeline
Shipping Clerk
Picking And Packing
01.2024 - 08.2024
Customer Service Representative
Access call center
02.2023 - 08.2023
Licensed Nail Technician
Nail Tech & Massage
04.2017 - 01.2023
Garey High School