Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Diaz

Pomona

Summary

Highly motivated individual with desire to take on a new challenge.

Strong work ethic, adaptability, exceptional interpersonal skills.

Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
2017
2017
years of post-secondary education

Work History

Shipping Clerk

Picking And Packing
Ontario
01.2024 - 08.2024
  • Processed incoming shipments and verified accuracy of items received.
  • Prepared orders for shipment, ensuring proper packaging and labeling.
  • Maintained inventory records using warehouse management software systems.
  • Maintained inventory of shipping materials and supplies.

Customer Service Representative

Access call center
La Puente
02.2023 - 08.2023
  • Assisted customers with inquiries and resolved issues effectively.
  • Managed high-volume calls while maintaining a positive attitude.
  • Documented customer interactions in the support system accurately.
  • Answered customer inquiries and provided accurate information regarding products and services.

Licensed Nail Technician

Nail Tech & Massage
Pomona
04.2017 - 01.2023
  • Provided professional nail care services to diverse clientele.
  • Maintained cleanliness and sanitation of tools and workstations.
  • Met with clients to discuss needs, service preferences and special requests.
  • Advised clients on nail care and use of products and colors.

Education

Garey High School
Pomona, California

Skills

  • Time management
  • Wireframe creation
  • Content creation
  • Customer service
  • Credit and cash transactions
  • Cash handling
  • Verbal and writing communication
  • Media communication
  • Social media management

Timeline

Shipping Clerk

Picking And Packing
01.2024 - 08.2024

Customer Service Representative

Access call center
02.2023 - 08.2023

Licensed Nail Technician

Nail Tech & Massage
04.2017 - 01.2023

Garey High School
Diana Diaz