Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Honors Awards
Languages
Timeline
Generic

Diana Del Pino Elizondo

Maple Ridge,Canada

Summary

Seasoned Information Technology and Technical Security Analyst with a passion for aligning security architecture plans and processes with established standards and business objectives. Demonstrated success in testing security frameworks and dedicated to upholding high-performance organizations. Possessing over three years of experience in SOC Compliance within the tech industry, with a specialized focus on SOC 2 and ensuring rigorous compliance measures.

Overview

11
11
years of professional experience

Work History

SOC Security Analyst

Shopify
09.2020 - Current
  • Support management of the SOC compliance process from end to end including pre-assessments, planning, scheduling, walkthrough, testing, evidence collection, reporting, and remediation.
  • Facilitate interaction between the company and the external auditors.
  • Support evidence collection with regards to the SOC security compliance framework.
  • Develop the strategy, goals, and objectives for meeting and sustaining SOC requirements.
  • Collaborate with multiple departments and cross functional teams.
  • Assist with analysis of security control mapping and compliance efficiency improvements.
  • Assist in maturing security compliance via automation or other tools
  • Provide reporting and trending information of identified risks to SOC compliance timelines
  • Organize, publish, and maintain audit evidence and related documents in such a way that information is easily accessible
  • Assist the Security Compliance team in other tasks as required
  • Conducted security audits to identify vulnerabilities.
  • Provided safety reports and data analysis to building managers to inform security processes.

Information Technology Specialist

Shopify
02.2016 - 09.2020
  • Internal tools administration, coordination and support with SaaS Business Applications.
  • Triaging, prioritize and resolve issues from multiple internal teams
  • Managing and administration of our agents within our tools
  • Documentation and education
  • Test and find new solutions for our growing team
  • Anticipating changes and coordinate across teams
  • Task Automation
  • Support, triage and document incidents
  • Project Coordination: Develop project strategies, create schedules and monitor progress.
  • Communicate with team members to ensure optimal strategy and maximum efficiency
  • Inclusion and Diversity Connector

Operations Administrator

Flatiron Construction Corp.
12.2012 - 12.2015
  • Operations Control Centre main administrator
  • Coordination administrator for all sections of the project
  • Payroll and Account Payables Coordinator
  • Purchase order full cycle processing
  • Work with the engineers to troubleshoot any emergencies or problems with work flow
  • Assist with the handling of any emergencies within the project
  • Assist with the Helicopter Coordination operations, schedule flights, aircraft selection, billing and forecasting
  • Assist with project truck coordination and scheduling
  • Assist with Document Control and Quality Control Departments
  • Assist Yard Manager with new hires and orientations
  • Process field personnel time sheets weekly
  • Organize special meetings and functions
  • Process monthly invoices and account payables
  • Process weekly payroll through JDE accounting system

Administrative Assistant & Customer Service

TI Corp // Treo
06.2012 - 12.2012
  • QA Department - Administrative Services (General)
  • Customer Service (Channels and in Person)
  • Business Services - Bid Administration

Education

Human Resources Management/Personnel Administration, General -

British Columbia Institute of Technology
01.2020

Skills

  • Critical Thinking Skills and Self Directed
  • Procedure Documentation
  • Proficient in using Git and GitHub for collaborative software development, including branching, merging, and resolving conflicts including using GitHub Issues for bug tracking, feature requests, and project management
  • Operations Support with extensive IT Background
  • Cultural Awareness and Inclusion
  • SOC 2 Compliance Monitoring
  • Audit Coordination and Assistance
  • Basic SQL, Google App Script and BigQuery
  • Intermediate AI User (ChatGPT)

Accomplishments

  • Executed comprehensive security procedures for our compliance program, resulting in streamlined processes and a successful audit outcome
  • Documented business processes and technical procedures ensuring our internal and external documentation was always up to date
  • Automated processes utilizing Google App Scripts to reduce the time spent on our internal controls and access reviews
  • Created reports to identify and mediate potential vulnerabilities.

Honors Awards

  • Grace Hopper Google Industry Grant Recipient, Google Inc., 07/2017
  • Google Chrome Dev Conference Award Recipient, Google Inc., 11/2018

Languages

Spanish
Native or Bilingual

Timeline

SOC Security Analyst

Shopify
09.2020 - Current

Information Technology Specialist

Shopify
02.2016 - 09.2020

Operations Administrator

Flatiron Construction Corp.
12.2012 - 12.2015

Administrative Assistant & Customer Service

TI Corp // Treo
06.2012 - 12.2012

Human Resources Management/Personnel Administration, General -

British Columbia Institute of Technology

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Diana Del Pino Elizondo