DIANA CRUZ
Calgary
Summary
Motivated and service-oriented professional seeking job opportunities in Canada. Recognized for being highly adaptable, responsible, and committed to excellence in every task. Efficient, organized, and energetic, with a strong ability to follow instructions and contribute positively to team and organizational goals. Passionate about delivering high-quality work and providing exceptional support in customer-focused environments.
Overview
7
7
years of professional experience
Work History
Manager Assistant
Chesebrough Property Manager
07.2021 - 12.2022
- Work area: Assistant Coordinator
- Responsibilities: Assisting the general manager in organizing, planning, and implementing strategy, Coordinating day-to-day operations, Ensuring that company guidelines are followed
- Setting up and organizing schedules, devising and implementing objectives to boost company productivity, Ensuring that goals and objectives are met and Maintaining a safe and clean work environment.
Environmental Engineering
SENA – National Learning Service
01.2018 - 12.2021
- Work area: Leader of quality
- Delivered professional services to support the implementation, maintenance, and continuous improvement of the Integrated Management System (IMS), emphasizing customer satisfaction in accordance with ISO 9001, 14001, 50001, and 27001 standards.
- Led quality-related initiatives focused on identifying areas for service enhancement, process optimization, and client-centered improvements.
- Facilitated staff training and internal communication to ensure alignment with quality and customer service objectives.
- Monitored compliance and provided actionable insights to support ongoing system enhancements and responsiveness to client needs.
Environmental Engineering
CVPS - Consortium
05.2016 - 09.2017
- Work area: Industrial Safety, Occupational Safety and Environment
- Supervised and monitored the Environmental Management Plan (EMP) in large-scale infrastructure projects, ensuring compliance with safety, environmental, and client standards.
- Coordinated the implementation of the EMP across diverse construction activities, including roadways, bridges, mass transit stations, and utility networks.
- Maintained constant communication with stakeholders to address environmental concerns and ensure project execution met regulatory and community expectations.
- Contributed to safer, more sustainable operations aligned with public service and community well-being.
Education
Environmental Engineering -
Universidad Libre
08.2014
Environmental Management Specialist - undefined
Universidad Libre
04.2016
Environmental Technologist - undefined
Unidades Tecnologicas de Santander (UTS)
05.2009
Skills
- Strong interpersonal skills – Friendly, sociable, and an effective team player with a collaborative mindset
- Adaptability & quick learning – Able to quickly adjust to new environments and acquire new knowledge with ease
- Detail-oriented & responsible – Committed to delivering high-quality results with strong attention to detail
- Customer-focused approach – Attentive to client needs and dedicated to providing excellent service and support
- Proactive & hardworking – Demonstrates a strong work ethic and consistently strives for excellence
- Technical proficiency – Skilled in Microsoft Office Suite (Word, Excel, PowerPoint)
- Languages – Native Spanish speaker
Languages
English
Limited Working
Timeline
Manager Assistant
Chesebrough Property Manager
07.2021 - 12.2022
Environmental Engineering
SENA – National Learning Service
01.2018 - 12.2021
Environmental Engineering
CVPS - Consortium
05.2016 - 09.2017
Environmental Management Specialist - undefined
Universidad Libre
Environmental Technologist - undefined
Unidades Tecnologicas de Santander (UTS)
Environmental Engineering -
Universidad Libre
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