Diana Comonfort

• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture
• Performed dental cleanings using ultrasonic scaler/preform extractions
• Supported clinic operations, including mentoring vet assistants, managing finances, and coordinating schedules and appointments
• Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records
• Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
• Trained and mentored new veterinary assistants and receptionists
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Established team priorities, maintained schedules and monitored performance.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.

• Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
• Positioned animals for diagnostic imaging such as x-rays and scans.
• Administered medications to animals in treatment and documented changes in condition.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.

Reception

• Assisted with patient calls and payment management
• Scheduled exam and surgical appointment using Avimark
• Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment
• Processed financial transactions for clients

Exam Room Tech

• Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition
• Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices
• Prepared estimates for care, and presented invoices and collected payment from clients
• Filled prescriptions and coordinated refills for clients

Veterinary Assistant / Assistant manager

• Trained and mentored new veterinary assistants and receptionists
• Administer medications, vaccines, and treatments as instructed by veterinarian
• Performed dental cleanings using ultrasonic scaler
• Supported clinic operations, including mentoring vet assistants, managing finances, and coordinating schedules and appointments
• Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records
• Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture
• Positioned animals for diagnostic imaging such as x-rays

Service champion, cashier.

• Compute and record totals of transactions. Checking daily cash accounts
• Guiding and solving queries of customer communicate with customers regarding orders, comments, and complaints
• Required skill of multitasking