Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diana Ceja

Corona

Summary

Seeking challenging position in a professional and progressive organization that offers a positive work environment where I will be able to contribute my knowledge and expertise from past work experiences.

Overview

23
23
years of professional experience

Work History

Operations Coordinator

USFOODS
07.2022 - Current
  • Collaborating daily with managers, regarding absence and PTO's taken
  • Processing payroll for employees, ensuring accuracy for time worked, PTO received, FMLA's taking, and schedules are corrected
  • Answering employee questions and troubleshooting issues related to payroll
  • Preparing reports for corporate
  • Collaborating with hr/managers on ee's grievance
  • Working closely with union leaders, regarding contracts, pay, grievance matters, and pto's
  • Making copies and keeping track of all vehicles registrations
  • Translating (spanish)
  • Help with organizing office parties

Document Specialist / Customer Service

One American Mortgage
04.2020 - 12.2021
  • Customer service/respond to customers inquiries via phone and email
  • Determine best method to resolve problems to ensure customer satisfaction
  • Obtain/review personal data from customers, with confidentiality
  • Review credit, work closely with support risk and compliance department
  • Audit, document investigation, research and analyze documents
  • Coordinate and interact with internal teams and individuals to ensure high levels of service deliver
  • Draw loan documents and release to escrow/title/attorneys
  • Review CD balance with escrow/title/broker

Account Manager

The Money Source
06.2017 - 01.2020
  • Assigned two high volume AE's with closings of 100 loans per month combined
  • Reviewing underwriting approvals and declines
  • Point of contact for broker(s) once file(s) has been decision
  • AE remains contact for pricing related issues and inquiries
  • Executing 4506, ordering SSA-89, and completing VOE when needed
  • Main point of contact between UW and Broker
  • Will forward rush requests to UW VP and Production Managers as needed
  • Coordinate condition clearing, appraisal orders, and CTC's on each file
  • Provide weekly pipeline breakdown to AE and Production Manager
  • Clear AM conditions

Doc Drawer/Funder

Pacific Union Financial
10.2015 - 04.2017
  • Prepare and Issue Initial Closing Disclosure
  • Gather additional conditions that requiring before draw and issued final loan documents
  • Review and audit signed loan documents, credit package for completeness and accuracy according to state, federal and investor guidelines
  • Review and sign off prior to funding conditions
  • Verify fees are accurate and allowable
  • Review and approve final CD
  • Balance loan file and work closely with closing agent to determine final wire/funding amount
  • Prepared and shipped collateral packages to warehouse bank
  • Worked with Post Closing Department for any post-closing issues that may arise

Doc Drawer/Funder

Orion Lending
12.2013 - 10.2015
  • Reviewed the signed loan documents and credit package for completeness and accuracy to ensure compliance with underwriting, government and investor requirements
  • Reviewed file for RESPA violations and ensure file is in compliance and APR's are within tolerance
  • Reviewed loan file to ensure all conditions of loan approval have been meet and signed off by underwriter prior to funding
  • Reviewed and Approved HUD-1 Settlement Statement from closing agent/escrow for accuracy and compliance with 2010 RESPA guidelines
  • Verified and prepared wire transfer as well as verifying loan amounts fees, rates, discount points, broker rebates and other funding amounts prior to release wire to closing Agent
  • Sent out funding figures to Closing Agent, Broker, and Account Manager and delivered collateral package to Post Closing Department
  • Followed up with closing agent for Final HUD-1

Junior Funder

American Interbanc Mortgage
12.2001 - 08.2013
  • Monitor all funding and daily report to management
  • Reviewed and audited signed loan documents for accuracy and completeness, communicate with title/escrow agents and brokers to clear outstanding funding conditions prior to disbursement
  • Reviewed HUD-1's to ensure consistency with final funding figures
  • Confirmed all closing documents have been uploaded into LOS and indexed properly
  • Prepared and shipped collateral packages to warehouse bank and Investor within 24 hours of funding
  • Follow up with closing agent for Final Settlement Statement (HUD-1) and validated there are no unauthorized changes to the Final HUD-1
  • Follow up on post-closing and trailing documentation and ensure stored electronically in system of record

Education

High school diploma -

Skills

  • Credit analysis
  • Customer service
  • Underwriting
  • Microsoft Excel
  • Computer operation
  • Microsoft Outlook
  • Data entry
  • Pricing
  • Microsoft Powerpoint
  • Research
  • Microsoft Word
  • Account management
  • Escrow
  • Microsoft Office
  • Warehouse experience
  • Typing

Timeline

Operations Coordinator

USFOODS
07.2022 - Current

Document Specialist / Customer Service

One American Mortgage
04.2020 - 12.2021

Account Manager

The Money Source
06.2017 - 01.2020

Doc Drawer/Funder

Pacific Union Financial
10.2015 - 04.2017

Doc Drawer/Funder

Orion Lending
12.2013 - 10.2015

Junior Funder

American Interbanc Mortgage
12.2001 - 08.2013

High school diploma -

Diana Ceja