Diana Castro

Coordinate services for individuals with developmental disabilities and children at-risk; advocacy; assistance with problem solving and crisis management; assure consumers receive needed services and referrals to appropriate resources.

Assist in developing and maintaining effective working relationships with families and community resources. Conduct assessments to determine program eligibility, problem area and areas of strength. Act as a youth and family advocate by empowering youth and family members to advocate for themselves.

Worked with supervisors to ensure integrity across technicians while working one on one with clients. Updated programs and lessons for clients as well as reviewing graphs to review trends in the data. Provided ongoing training and feedback to technicians. Ensured technicians implemented correct crisis intervention strategies as stated in intervention plans as well as problem solving for unexpected situations and events.

Worked as part of collaborative team to implement applied behavioral analysis to service the needs of children. Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes. Used Skills software to document patient information, progress notes, and treatment plans. Kept accurate records by documenting progress and adhering to prescribed behavior plan.

Assisted victim advocate with subpoenas, crime reports, and victim impact statements. Input information and

reports into the Adult Probation System. Informed victims of important court hearings. Acquired information

from victims for documents such as victim impact statements and provide support to victims in the courtroom.