DIANA CARDENAS
Baldwin Park
Summary
Background in customer service and cashiering. Proven ability to handle transactions accurately and efficiently while maintaining positive customer experience. Demonstrated excellent communication and problem-solving skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Supply Chain Technician
Kaiser Permanente
2024.08 - Current
- Worked closely with coordinators to successfully gather the soft goods needed for operating cases.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Reorganized supplies and increased productivity.
- Enhanced inventory accuracy by conducting regular audits and maintaining updated records.
Storeroom Worker
Kaiser Permanente
2023.02 - 2024.07
- Loaded, unloaded, and moved material to and from storage and production areas.
- Optimized storage space, rearranging items to better utilize available space.
- Streamlined inventory management, updating records to reflect real-time stock levels.
Cashier
El Pollo Loco
2021.02 - 2022.11
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, and join reward programs
- Restocked and organized merchandise in front lanes
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects
- Worked closely with shift manager to solve problems and handle customer concerns
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Summer Youth Intern
Kaiser Permanente
2022.06 - 2022.08
- Checked packages and merchandise for damage and notified vendors
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Followed instructions and procedures to complete assigned tasks.
Education
High School Diploma -
Baldwin Park High School
Baldwin Park, CASkills
- Cash Register Operation
- Patience and empathy
- Feedback Acceptance
- Customer Relations
- Problem-Solving
- Detail Oriented
- Adaptable and Flexible
- Inventory control experience
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Supply Chain Technician
Kaiser Permanente
2024.08 - Current
Storeroom Worker
Kaiser Permanente
2023.02 - 2024.07
Summer Youth Intern
Kaiser Permanente
2022.06 - 2022.08
Cashier
El Pollo Loco
2021.02 - 2022.11
High School Diploma -
Baldwin Park High School