Diana Caamano
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in long-term care and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Counter Worker
Harvey's Restaurant
11.2015 - 10.2016
- Managed multiple tasks in high-volume environment.
- Greeted customers with smile and provided helpful suggestions.
- Cleaned and maintained dining area and condiment stations.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Processed customer orders and accurately entered into order system.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated knowledge and applied proper food handling standards.
Receptionist
La Lumiere Spa
04.2015 - 10.2015
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Personal Support Worker (Placement)
Sunrise Senior Living
11.2011 - 12.2011
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with daily living activities, running errands, and household chores.
Personal Support Worker (Placement)
Cawthra Gardens Long Term Care Residence
10.2011 - 11.2011
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with daily living activities, running errands, and household chores.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Donation Sorter, Pricer
Value Village
01.2009 - 12.2010
- Sorted and placed donations in appropriate containers.
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Respectfully communicated with diverse population of volunteers and employees.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Diploma - Personal Support Worker
Everest College
Mississauga, ONSkills
- Food Preparation
- Team Player
- Food Service Standards
- Cleanliness and Sanitation
- Relationship Building
- Fluent in Spanish
- Customer Relations
- Self-Motivated
- Friendly, Positive Attitude
- Multitasking
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Alberta Food Safety Basics - 2023/09/20
- Alberta Health And Safety Basics For Child Care Providers - 2023/09/29
Timeline
Front Counter Worker
Harvey's Restaurant
11.2015 - 10.2016
Receptionist
La Lumiere Spa
04.2015 - 10.2015
Personal Support Worker (Placement)
Sunrise Senior Living
11.2011 - 12.2011
Personal Support Worker (Placement)
Cawthra Gardens Long Term Care Residence
10.2011 - 11.2011
Donation Sorter, Pricer
Value Village
01.2009 - 12.2010
Diploma - Personal Support Worker
Everest College
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