Diana Avila
Lomita
Overview
13
13
years of professional experience
Work History
Notary Public
California Secretary Of State
Torrance
03.2023 - Current
- Administered oaths and affirmations for various legal documents.
- Verified identities and signatures to ensure compliance with state regulations.
- Provided guidance on notary laws and procedures to clients.
- Educated clients about the notary process and answered related inquiries.
- Reviewed documents for completeness and proper formatting before notarization.
- Educated customers about the process and requirements for notarization.
- Kept updated on changes in local and state laws governing Notaries Public.
Shift Supervisor
Starbucks
Torrance
08.2013 - Current
- Oversaw daily operations to ensure smooth store functionality.
- Managed inventory levels and placed orders for supplies as needed.
- Resolved customer complaints promptly to maintain satisfaction.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Monitored staff performance to ensure quality standards were met.
- Developed strategies for improving operational efficiency and customer service levels.
Retail Store Clerk
Postal Annex
Torrance
10.2022 - 01.2024
- Processed incoming and outgoing mail with attention to detail.
- Operated postal equipment and maintained cleanliness in work areas.
- Managed cash transactions and balanced cash drawer daily.
- Weighed parcels to determine appropriate postage rate charges.
- Answered customer questions regarding postal procedures and policies.
- Prepared parcels for shipping according to postal regulations.
Nordstrom Ebar
Nordstrom
Lone Tree
08.2021 - 05.2022
- Crafted and delivered high-quality coffee and beverages.
- Ensured 100% customer satisfaction through attentive service and engagement.
- Managed inventory to ensure efficient handling during peak periods.Streamlined inventory processes to support successful rush events.
- Ensured morning crew had all preparations for the next day.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Handled cash transactions accurately while maintaining a balanced register.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Education
High School Diploma -
Los Angeles Harbor College
Wilmington, CASkills
- Bilingual communication
- Cash handling
- Inventory management
- Conflict resolution
- Willingness to learn
Timeline
Notary Public
California Secretary Of State
03.2023 - Current
Retail Store Clerk
Postal Annex
10.2022 - 01.2024
Nordstrom Ebar
Nordstrom
08.2021 - 05.2022
Shift Supervisor
Starbucks
08.2013 - Current
High School Diploma -
Los Angeles Harbor College